Adventureland Park - Security Screener

About this role

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.  At Adventureland, our Security Screeners play a crucial role in maintaining a safe and enjoyable environment for both guests and hosts. The ideal candidate will possess a keen eye for detail, strong problem-solving skills, and the ability to remain calm under pressure. Responsibilities include processing guests through our metal detectors and conducting bag checks to prevent the entry of any illegal or unauthorized items into the park.

If you are vigilant, dedicated, and ready to contribute to a secure and welcoming atmosphere, we encourage you to apply now!

We are currently looking for a:   Adventureland Park - Security Screener

Roles & Responsibilities:  

• Operate metal detectors and conduct thorough bag checks to ensure no unauthorized items enter the park  

• Maintain a courteous and professional demeanor while interacting with guests during the screening process  

• Monitor and report any suspicious activity or security breaches to the   appropriate authorities  

• Assist   in emergency situations by following established protocols and providing clear instructions to guests and staff  

• Address and resolve any guest concerns or issues related to security in a calm and efficient manner  

• Collaborate with other security team members to ensure a coordinated and effective response to incidents  

• Maintain   accurate   records of incidents, security checks, and any items confiscated during the screening process  

• Prepare detailed reports as required by park management  

• Work closely with other security personnel and   other   park   team members   to ensure a safe and enjoyable environment for all guests  

• Participate in regular training sessions to stay   current   on security protocols and procedures  

• Provide excellent customer service by   assisting   guests with directions, information, and any other needs they may have  

• Uphold the park's standards of hospitality and ensure a positive experience for all visitors  

• All other duties assigned by leadership  

Education and Experience:  

• High School diploma, GED, or equivalent  

• College degree in Criminal Justice or related discipline desired Equivalent work experience will be considered  

• 1+ year of   previous   security or related experience highly desired  

Language:   

Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.  

Requirements:  

• Must be at   least 18 years   of age to   comply   with   Iowa   Child Labor Laws  

• Ability to work flexible schedule, including evenings, weekends, and holidays  

• Must   have reliable transportation to and from your scheduled shift  

• Must   possess   exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner  

• Ability to   comprehend   and carry out verbal and written instructions  

• Ability to apply knowledge of security methods, procedures, interviewing, listening, and note-taking techniques for specific situations  

• Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs  

• Ability to analyze people and/or situations quickly and calmly and take   appropriate actions   in a quick and effective manner  

• Ability to   operate   a variety of electronic equipment, such as cameras, radios, personal computers, or other communication devices  

• Ability to   professionally and calmly deal with stressful and/or tense situations  

• Ability to collaborate with other team members, external first responders, and emergency personnel during emergency situations  

Physical Requirements:  

• Ability to stand, walk, and remain on feet for majority of the workday  

• Ability to   frequently   stoop, twist, kneel, bend, squat, or reach above shoulders  

• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces.  

• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more  

• Must have good visual acuity, night vision, and peripheral vision.  

• Ability to see details of objects that are more   than a few feet away  

Working   Conditions:  

• This role is   predominantly based   in   an outdoor park setting with some exposure to indoor environments  

• Frequent exposure to   the variable   outside t emp eratures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions  

• Subject to a variety of stressful emergency situations   involving people or property  

• Subject to   frequent interruptions,   constant repetitive motion, high noise levels, flashing lights, and heavily populated environments  

Team member benefits:  

Host   benefits:       

Working   at   Adventureland   is about making people happy!   It’s   about being independent and having fun, making new   friends   and earning extra money while doing so. As   a   Adventureland   host , you can be the smiling face that makes a great first impression for incoming guests, a cook that   serves up

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