Adventureland Park - Barback

About this role

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.  The Barback will convey a customer service focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.

We are currently looking for a:   Adventureland Park - Barback

Roles & Responsibilities:  

• Greet guests in a friendly and professional manner as they approach the bar  

• Keep the bar stocked with liquor, syrups, glasses,   napkins   and all other necessary items before and during service hours.   

• Prepare garnishes, refill ice wells, change beer kegs ,   and restock napkins and straws.  

• Store and stock refrigerators, ice machines,   cups , straws,   napkins   and other service items as needed   

• Understand and   comply with   all state and local health department standards  

• Maintain professional appearance and adhere to uniform standards   

• Clean up the spills, remove the   glassware   and organize the counter.   

• Collaborate   with managers, kitchen   staff   and security personnel to ensure efficient service to customers.   

• Assist   with general maintenance   situations in and around the bar, like cleaning up broken   glass   or   resolving clogged drains.   

• Maintain a knowledge of the menu items   and   assist   guests by   explain ing   how various menu items are prepared   

• Adhere to all bar related   TIPS   training   protocols   

• Sanitize and clean service areas ,   bar tops,   and surrounding bar areas,   as needed   

• Assist   with   to-go orders   between kitchen and guests ,   as   needed   

• Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities  

• All other duties assigned by leadership  

Education and Experience:  

• No education requirements for this   position  

• Previous   work experience is not   required  

• Previous   experience with alcoholic beverage   serving   and associated regulations   would be helpful  

• Must be Bartender/Server Certified (TIPS )   or   become so   within   30 days   of hire, when required by state and local guidelines.  

Language:   Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.  

Requirements:    

• Must be at least   18 years of age to   comply with   Iowa   Child   Labor Laws  

• Ability to work flexible schedule, including evenings, weekends, and holidays  

• Ability to work   until later hours of the night  

• Must   have reliable transportation to and from your scheduled shift  

• Ability to   comply with   all uniform policies  

• Ability to refrain from on-the-job consumption of alcohol  

• Must   possess   safety-oriented mindset and understand the importance of   complying with   all state, and local beverage preparation and serving regulations  

• Must   possess   exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner  

• Ability to follow direction, multi-task, and work as part of a team as well as independently  

Physical Requirements:  

• Ability to stand, walk, and remain on feet for majority of the workday  

• Ability to   frequently   stoop, twist, kneel, bend, squat, or reach above shoulders  

• Ability to withstand heat and humidity from food preparation equipment  

• Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more  

• Ability to consistently use hands to grasp, control, move objects/tools  

• Ability to use step stools, as needed  

Working Conditions:  

• This role will be based in one or more F&B and/or restaurant locations throughout   the park, with exposure to both indoor and outdoor environments  

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions  

• Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments  

• Subject to frequent handling of cleaning chemicals and detergents   

• Subject to frequent interruptions and requests that may require reprioritization of activities  

Team member benefits:  

Working   at   Adventureland   is about making people happy!   It’s   about being independent and having fun, making new   friends   and earning extra money while doing so. As   a   Adventureland   h ost , you can be the smiling face that makes a great first impression for incoming guests, a cook that   serves up   tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!       

Adventureland   Perks & Benefits:  

• Flexible schedule       

• Ability to cross-train and learn unique skills across various departments       

• Free admission to Adventureland Theme Park/Waterpark and   select   parks on your days off       

• Invitations to exclusive company-sponsored   h ost   events throughout the season               

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