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Adventureland Park - Rides Lead

Hfecorp

Adventureland, 3200 Adventureland drive, USonsite

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About this role

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.  The Rides Lead will assist in the supervision of the Rides Hosts working throughout the amusement park. This position directly supports the Rides Manager with efficient operation of the department which provides a positive guest experience.

This position requires strong leadership skills to answer questions and help coach and train other Ride Operators and Attendants for the operating season. This position will also conduct daily audits to ensure sure the park’s safety and operating policies are being properly followed.

We are currently looking for a:   Adventureland Park - Rides Lead

Roles & Responsibilities:  

S upervi s ory Dutie s :  

• A s s i s t   with the daily   s upervi s ion   of the   Ride s   tea m   and any other a s s igned department s  

• Lead by example, attitude, and a s   a repre s entation of   Adven t urelan d ’ s   core value s  

• Act a s   an approachable mentor and coach to all a s s igned   Ho s t s  

• Become   knowledgeable of   performing the e s s ential dutie s   of all   ride s   po s ition s   and backfill the s e   po s ition s   when needed  

• Participate in   new-hire orientation and training activities for all assigned   Host s  

• En s ure that all required   meal   and other break s   are being given   in accordance with   Iowa   law  

• A s s i s t   with   tea m   s cheduling and timekeeping activitie s   if needed  

Departmental Dutie s :  

• En s ure a   s mooth and continuou s   operation of all a s s igned   ride s   and attraction s  

• Provide s   direct   s upport to other   ride s   Ho s t s   by   making round s   throughout the park to check on their need s  

• Provide coverage   s o that   Ho s t s   may take bathroom break s  

• Maintain a va s t knowledge of all   ride s   in the park and   can   jump in to   a s s i s t   or   operate ,   when nece s s ary  

• Over s ee s   gue s t feedback and e s calate s   complaint s   or i s s ue s   to the proper authoritie s , when appropriate  

• Enforce Park policie s ,   ride   re s triction s   and   ride   recommendation s  

• En s ure   s afe operation of the   ride   by alway s   adhering to   s tandard operating procedu re s   and   e s tabli s hed   training s  

• Report   ride s - related i s s ue s   and failu re s   to   Park Leader s hip and Maintenance   tea m s   in a prompt manner  

• Maintain con s tant vigilance to proactively   identify   potential hazard s   and   inform s   park leader s hip of any concern s  

• Protect gue s t belonging s , turn s   in lo s t and found item s   a s   s oon a s   time allow s  

• Promptly notif y   the   s ecurity   tea m   or the park operator of   Ho s t   and gue s t injurie s   or emergencie s  

• All other dutie s   a s s igned by   l eader s hip  

Education   & Experience :    

• There i s   no minimum education requirement.   

• 1+   s ea s on of work experience in the   Ride s   Department i s   required .   Previou s   ride   operation experience from other Amu s ement/Theme Park   emp l o y e r s   will al s o be con s idered.  

• All   Ride s   Ho s t s   mu s t go through the International   Ride   Operator Certification   ( iROC )   cour s e a s   a part   of the training.   S ucce s s ful cour s e completion i s   required   for thi s   po s ition. There i s   no co s t   to   the   Ho s t   for the cour s e.  

Language s :     Ability to read, write, and   s peak fluent Engli s h   S pani s h or other bilingual language   s kill s   are a plu s .  

Requirement s :  

• Mu s t be at   lea s t 18 year s   of age to   comply with   Iowa   Child Labor Law s  

• Ability to work flexible   s chedule, including evening s , weekend s , and holiday s  

• Ability to   comply with   all uniform policie s  

• Mu s t   po s s e s s   s afety-oriented mind s et and under s tand the importance of   complying with   all Federal,   S tate, and local regulation s   regarding   ride   operation  

• Mu s t   demon s trate   a willingne s s   to learn and ability to follow in s truction s  

• Mu s t be gue s t-focu s ed   and   al s o   work well with other   Ho s t s   and   s upervi s or s  

Phy s ical Requirement s :  

• Ability to   s tand, walk,   s toop, twi s t, kneel, bend, or   s quat for   long period s   of time  

• Ability to reach above   s houlder s   throughout the workday  

• Ability to remain on feet for majority of the workday  

• Ability to climb or de s cend   s tair s   for   s ome coa s ter s ,   ride s , and attraction s  

• Ability to carry, pu s h, pull, lift, and hold object s   weighing 30 pound s   or more  

• Ability to   s ee   detail s   of object s   that are more than a few feet away  

Working Condition s :  

• Frequent interaction a variety of motorized and chain-driven   ride s   and attraction s  

• Frequent expo s ure to the variable out s ide t emp eratu re s , including high heat, cold, direct   s un, humidity, du s t, rain ,   s now, ice, and   other weather condition s  

• Frequent expo s ure to con s tant repetitive motion, high noi s e level s ,   fla s hing light s ,   vibratio

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