Sr. Principal CIDO IT Program Manager

About this role

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE REQUIRED FOR START: Yes

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

Northrop Grumman is seeking an innovative and dynamic Chief Information and Digital Office (CIDO) Program Manager. This leader will support the Mission Systems Sector PMO Mission Next (MNX) Division reporting to the MS CIDO MNX Division Director, You will lead cross-functional support teams in a matrixed organizational structure to provide overall technology thought leadership, strategy, and IT management for a multi-program portfolio. The candidate selected for this position will be required to work on-site, full-time at our Linthicum, MD campus - this is not a remote work opportunity.

The ideal candidate will bring a diverse perspective to the team, enhancing the overall organizational experience with proven cross-functional leadership and team-building skills. In this role, you will be an essential member of the CIDO team, acting as a crucial liaison between CIDO and NGMS.

Responsibilities will include but not be limited to the following:

• Ensure the timely and cost-effective delivery of IT and Cybersecurity services, with an emphasis on alignment with enterprise strategy and technology roadmaps.

• Ensure operations adhere to sound technical processes in IT/Cybersecurity and are in line with company policies, procedures, and quality standards.

• Manage daily activities and priorities, while leading the design, development, integration, and testing of digital solutions.

• Oversee the technical quality, performance, budget, and schedule for IT/Cybersecurity aspects related to assigned programs by business unit and/or operating unit.

• Drive the implementation and adoption of standardized, digital solutions, while actively seeking to identify and retire technical debt.

• Liaison between facilities and security, when necessary, to drive optimal IT and Cyber service environments at the site.

• Act as the CIDO ambassador to programs and business leadership, functional organizations, and end-customers (users).

• Monitor customer satisfaction with IT service delivery and engage CIO resources to assist as required to meet and exceed IT and Security service level objectives for the site.

• Identify systemic technical and service delivery challenges affecting the customer and then coordinate solutions with functional representatives; engage constructively to identify solutions. 

Basic Qualifications:

• Associate’s degree with 10 years of relevant experience, or a Bachelor’s degree with 8 years of relevant experience, or a Master’s degree with 6 years of relevant experience, or a PhD with 4 years of relevant experience; a High School diploma or equivalent with 12 years of relevant experience may be considered in lieu of a completed degree.

• Applicants must have an active U.S Government Secret level security clearance (at a minimum), to include a closed investigation date completed within the last 6 years, or must be enrolled in the U.S. Government Continuous Evaluation Program (CEP) in order to be considered; the required security clearance must be maintained as a condition of continued employment.

• The selected candidate will be required to obtain and maintain a Special Access Program (SAP/SAR) clearance; maintaining the required clearance will be a condition of continued employment.

• Demonstrated ability to effectively communicate and interact with a wide range of stakeholders ranging from very technical to non-technical, individual contributors, and executive management.

• Customer satisfaction and continuous improvement (concepts, processes, and tools) experience (e.g. implementation of Service Now for project and service request tracking).

• 5+ Years of IT project management experience and demonstrated leadership skills, including planning, scheduling, and workload forecasting.

• The ability to handle a rapidly changing set of projects and priorities while maintaining a strong, professional presence.

• Customer-focused with proven leadership and excellent communication skills, with an ability to drive cross functional teams to action when working in a matrix organization.

• Experience in providing strategic direction regarding IT products, processes, applications, and/or technologies is required.

• Must have familiarity with technical solutions, infrastructure implementations, process/project documentation, and/or liaison interfacings for large e

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