East Region: Business Performance Improvement - People & Chance - Change Management Associate Director

About this role

JOB REQUISITION East Region: Business Performance Improvement - People & Chance - Change Management Associate Director LOCATION BOSTON ADDITIONAL LOCATION(S) WASHINGTON DC JOB DESCRIPTION BPI -   People   and   Change   Manager  

You Belong Here    

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture.  We hire curious individuals for whom learning is a passion. We lean into our mission:   We Care. We Collaborate. We Deliver.    

At every level, we champion leaders who   live   our values of   integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.  

Where We Need You:  

Protiviti is looking for a People & Change Manager to join our growing Business Performance Improvement team.  

What You Can Expect:  

As a   Manager , you will be an integral part of our People & Change practice, leading the delivery of people-focused transformation solutions with a strong emphasis on   managi ng   larg e-sca le   change prog rams   for   ERP P lat forms , su ch as   Workd ay,   Or acle and /or SA P S/ 4HANA .     You will:  

• Lead day-to-day change management delivery on   ERP   transformation programs, with a focus on   t wo   or mor e of the fo llo wing   fu nc tions: ( 1)   Hum an   Ca pital Management   ( HCM) ;   (2)   Record to Report ( R T R ) ;   (3)   Procure to Pay ( P T P ) ; ( 4)   Lea n Ware house Ma nagement ( LWM) ;   (5)   Pl an to Mak e ( PTM) .   

• Integ rate with   ERP   System I ntegra tor and/ or Business I nt egrator   as   Ch ange Management   Offic e / P MO lead er to   lead   through t he employee   change man agement   experience.  

• Design and implement stakeholder engagement strategies, communication plans, and role-based training programs for   ER P   end users , in cluding   training   developm ent .  

• Conduct   ERP - spe ci fic   chang e impact   inv entory collec tion and   pers ona   /   function-based   impact assessments, change readiness surveys, and adoption analytics to track and improve transformation outcomes.  

• Facilitate   desi gn-thinki ng   workshops and working sessions with   stake holders   to drive alignment, problem-solve, and co-create solutions.  

• Hav e sup erior   writt en , ver bal   and prese ntation comm un icati on skills to   engage   and   dri ve change   activity   with   larg e ERP   teams   of   100 + proje ct tea m members .   

• Mentor and coach junior team members, promoting a collaborative and high-performance team culture.  

• Contribute to business development activities, including proposal preparation, solution design, and client presentations.  

• Appr oach   Change Mana gement delivery with an   inn ovative mi nd set and   in tegrate   AI   t ools   to   a ccel erate   change mana gement   communic ation   and training del ivery.   

What Will Help You Be Successful:   

• You   have p roven experien ce   enga gin g with   C-suite   executive s   to   gain   alignment and   drive the change   management agend a.  

• You enjoy the   people   side of ERP transformations and understand how technology changes impact employees at every level of an organization.  

• You are motivated to continuously learn and stay current on change management methodologies,   E RP   ecosystem developments, and AI-enabled delivery tools.  

• You are passionate about building client relationships and delivering exceptional client experiences.  

• You have a natural ability to lead teams, manage project workstreams, and keep engagements on track.  

• You promote a positive, inclusive team culture that fosters open communication and diverse perspectives.  

• You thrive in a fast-paced consulting environment and can manage multiple priorities simultaneously.  

Do Your Talents Include the Following?   

• Demonstrated experience with:   

• Supporting or leading change management on   ER P   implementations, including experience with at least   two   of the following modules:   (1) Human Capital Management (HCM); (2)   Record to Report ( R T R ) ; (3)   Procure to Pay ( P T P ) ; (4) Lean Warehouse Management (LWM); (5) Plan to Make (PTM).   

• Developing and executing change management deliverables including impact assessments, stakeholder maps, communication plans, training needs analyses, and resistance management plans.  

• Conducting organizational readiness assessments and post-go-live adoption tracking for ERP programs.  

• Facilitating design thinking workshops and user acceptance testing (UAT) readiness sessions with business stakeholders.  

• Analyzing HR or operational processes to   identify   gaps, compliance requirements, and improvement opportunities in the context of SAP-driven change.  

• Utilizing AI tools and digital accelerators to improve workflow efficiency, enhance stakeholder communication, or   optimize   change analytics.  

• Ability to evaluate, synthesize, and interpret data to support decision-making and communicate findings clearly to diverse audiences.  

• Experience supporting business development activities,   including   iden tifying s cope   for   engagements, developing proposals, and presenting to stakeholders.  

• Ability to   establish   and cultivate professional relationships with client personnel, including senior leaders.  

• Leadership and supervisory experience, including mentoring team members, conducting performance feedback, and coordinating cross-functional delivery.  

Your Educational and Professional Qualifications:  

• Bachelor’s degree from an accredited university in a relevant academic area or equivalent relevant work experience.  

• 5+ years of experience in Human Capital Consulting, Change Management, or HR Transformati

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