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Central Region- Business Performance Improvement - People & Change - Change Management (Manager)
Protiviti (www.protiviti.com)
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About this role
JOB REQUISITION Central Region- Business Performance Improvement - People & Change - Change Management (Manager) LOCATION CHICAGO ADDITIONAL LOCATION(S) AUSTIN, DALLAS JOB DESCRIPTION BPI - People and Change Manager
You Belong Here
The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver.
At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.
Where We Need You:
Protiviti is looking for a People & Change Manager to join our growing Business Performance Improvement team.
What You Can Expect:
As a Manager , you will be an integral part of our People & Change practice, leading the delivery of people-focused transformation solutions with a strong emphasis on managi ng larg e-sca le change prog rams for ERP P lat forms , su ch as Workd ay, Or acle and /or SA P S/ 4HANA . You will:
• Lead day-to-day change management delivery on ERP transformation programs, with a focus on t wo or mor e of the fo llo wing fu nc tions: ( 1) Hum an Ca pital Management ( HCM) ; (2) Record to Report ( R T R ) ; (3) Procure to Pay ( P T P ) ; ( 4) Lea n Ware house Ma nagement ( LWM) ; (5) Pl an to Mak e ( PTM) .
• Integ rate with ERP System I ntegra tor and/ or Business I nt egrator as Ch ange Management Offic e / P MO lead er to lead through t he employee change man agement experience.
• Design and implement stakeholder engagement strategies, communication plans, and role-based training programs for ER P end users , in cluding training developm ent .
• Conduct ERP - spe ci fic chang e impact inv entory collec tion and pers ona / function-based impact assessments, change readiness surveys, and adoption analytics to track and improve transformation outcomes.
• Facilitate desi gn-thinki ng workshops and working sessions with stake holders to drive alignment, problem-solve, and co-create solutions.
• Hav e sup erior writt en , ver bal and prese ntation comm un icati on skills to engage and dri ve change activity with larg e ERP teams of 100 + proje ct tea m members .
• Mentor and coach junior team members, promoting a collaborative and high-performance team culture.
• Contribute to business development activities, including proposal preparation, solution design, and client presentations.
• Appr oach Change Mana gement delivery with an inn ovative mi nd set and in tegrate AI t ools to a ccel erate change mana gement communic ation and training del ivery.
What Will Help You Be Successful:
• You have p roven experien ce enga gin g with C-suite executive s to gain alignment and drive the change management agend a.
• You enjoy the people side of ERP transformations and understand how technology changes impact employees at every level of an organization.
• You are motivated to continuously learn and stay current on change management methodologies, E RP ecosystem developments, and AI-enabled delivery tools.
• You are passionate about building client relationships and delivering exceptional client experiences.
• You have a natural ability to lead teams, manage project workstreams, and keep engagements on track.
• You promote a positive, inclusive team culture that fosters open communication and diverse perspectives.
• You thrive in a fast-paced consulting environment and can manage multiple priorities simultaneously.
Do Your Talents Include the Following?
• Demonstrated experience with:
• Supporting or leading change management on ER P implementations, including experience with at least two of the following modules: (1) Human Capital Management (HCM); (2) Record to Report ( R T R ) ; (3) Procure to Pay ( P T P ) ; (4) Lean Warehouse Management (LWM); (5) Plan to Make (PTM).
• Developing and executing change management deliverables including impact assessments, stakeholder maps, communication plans, training needs analyses, and resistance management plans.
• Conducting organizational readiness assessments and post-go-live adoption tracking for ERP programs.
• Facilitating design thinking workshops and user acceptance testing (UAT) readiness sessions with business stakeholders.
• Analyzing HR or operational processes to identify gaps, compliance requirements, and improvement opportunities in the context of SAP-driven change.
• Utilizing AI tools and digital accelerators to improve workflow efficiency, enhance stakeholder communication, or optimize change analytics.
• Ability to evaluate, synthesize, and interpret data to support decision-making and communicate findings clearly to diverse audiences.
• Experience supporting business development activities, including iden tifying s cope for engagements, developing proposals, and presenting to stakeholders.
• Ability to establish and cultivate professional relationships with client personnel, including senior leaders.
• Leadership and supervisory experience, including mentoring team members, conducting performance feedback, and coordinating cross-functional delivery.
Your Educational and Professional Qualifications:
• Bachelor’s degree from an accredited university in a relevant academic area or equivalent relevant work experience.
• 5+ years of experience in Human Capital Consulting, Change Management, or HR Transformation ;
Salary insight
The midpoint of this range ($164k) is about 26% above the median disclosed salary for Chicago roles listed on ForgeApply ($130k across 2,479 jobs).
Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.
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