East Region-Business Performance Improvement - People & Chance - Change Management Associate Director

About this role

JOB REQUISITION East Region-Business Performance Improvement - People & Chance - Change Management Associate Director LOCATION ATLANTA - PEACHTREE RD ADDITIONAL LOCATION(S) CHARLOTTE, MIAMI, TAMPA JOB DESCRIPTION BPI -   People & Change   Associate Director  

You Belong Here    

The Protiviti Career provides   opportunity   to learn, inspire, and advance within a collaborative and inclusive culture.  We hire curious individuals for whom learning is a passion. We lean into our mission:   We Care. We Collaborate. We Deliver .     

At every level, we champion leaders who   live   our values of   integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.  

Where We Need You  

Protiviti is seeking a People & Change Associate Director to join our expanding Business Performance Improvement practice. In this senior leadership   role   you will spearhead complex   ERP -enabled transformations, drive practice growth, and serve as a trusted advisor to C-suite and senior leadership stakeholders.  

What You Can Expect  

As an Associate Director,   you will be an integral part of our People & Change practice,   visi oning, drivin g and   lead ing the   delivery of people-focused transformation solutions with a strong emphasis on   managing   chan ge and tr ansfor mation   for   large-scale ERP Platforms, such as Workday, Oracle and/or SAP S/4HANA. You will:  

• Lead the growth and execution of the Change Management   capability   from pursuit through delivery, including designing tailored client solutions, defining scope and resource requirements aligned to client business challenges, developing concise and compelling Statements of Work, and ensuring seamless handoff from pursuit to project delivery. Responsibilities also include project   financial management   (EAC oversight, budgeting, invoicing), as well as selecting, leading, and coaching project team   members   to consistently deliver high-quality outcomes and client value  

• Lead day-to-day change management   capability   delivery for ERP transformation programs, providing strategic and execution oversight across two or more core business functions, including Human Capital Management (HCM), Record to Report (RTR), Procure to Pay (PTP), Lean Warehouse Management (LWM), and Plan to Make (PTM), to drive stakeholder adoption, business readiness, and realization of transformation outcomes  

• Serve as the Change Management Office (CMO) and/or PMO lead within the broader ERP transformation ecosystem, partnering closely with the ERP System Integrator and Business Integrator to align program execution and deliver a seamless, stakeholder-centered employee change experience from strategy through adoption .  

• Design and implement stakeholder engagement strategies, communication plans, and role-based training programs for   ERP   end users.  

• Conduct   ERP-specific change impact inventory collection and persona / function-based   impact assessments, change readiness surveys, and adoption analytics to track and improve transformation outcomes.  

• Lead and   facilitate   strategic design-thinking workshops, leadership working sessions, and stakeholder engagements to drive alignment, resolve complex business challenges, and co-create sustainable solutions that support transformation   objectives .  

• Have superior written, verbal and presentation communication skills to engage and drive change activity with large ERP teams of 100+ project team members.   

• Build team capability by mentoring and developing junior professionals, driving engagement, skill growth, and high-quality client service delivery  

• Demonstrate deep PMO leadership experience by proactively driving workstream execution,   maintaining   visibility into team activities, and staying ahead of client needs through rigorous planning, governance, and superior RAID management.  

• Own and drive business development efforts from opportunity identification through close, including shaping pursuit strategies, developing client-centric solutions, leading proposal development, delivering executive-level presentations, and partnering with account teams to expand client relationships and revenue opportunities.  

• Champion innovative change management delivery by   leveraging   AI-enabled tools to enhance the speed, quality, scalability, and personalization of communications, training, stakeholder engagement, and change adoption activities across transformation programs .  

•  

What Will Help You Be Successful  

• You have proven experience engaging with C-suite executives to gain alignment and drive   the   change   management agenda.  

• You enjoy the people side of ERP transformations and understand how technology changes impact employees at every level of an organization.  

• You are motivated to continuously learn and stay current on change management methodologies,   ERP   ecosystem developments, and AI-enabled delivery tools.  

• You are passionate about building client relationships and delivering exceptional client experiences.  

• You have a natural ability to lead teams, manage project workstreams, and keep engagements on track.  

• You promote a positive, inclusive team culture that fosters open communication and diverse perspectives.  

• You thrive in a fast-paced consulting environment and can manage multiple priorities simultaneously.  

Do Your Talents Include the Following?  

• Demonstrated experience with:   

• Supporting or leading change management on   ERP   implementations, including experience with at least   two   of the following modules:   (1) Human Capital   Management (HCM); (2)   Record to Report (R T R) ; (3)   Procure to Pay (P T P) ; (4) Lean Warehouse Managem

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