Director, Global Service Parts Planning & Logistics

About this role



 We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 Job Description We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a   maker   of possible   with us.

Essential Duties & Responsibilities  

• Lead global spare parts demand planning, inventory policy, and lifecycle strategy across field stock, depots, and partner locations.  

• Define and optimize the global   logistics   and distribution network, including stocking strategy, transportation, and partner performance.  

• Set global stocking strategies by location and criticality to ensure the right part is in the right place at the right time while balancing service levels and working capital.  

• Support service-part lifecycle governance for new product introductions, engineering changes, and end-of-life transitions to reduce disruption and obsolescence risk.  

• Lead third-party   logistics   and repair partner governance, including performance expectations, service levels, and cost accountability.  

• Drive network and process standardization across regions while allowing for local market requirements, creating one scalable global operating model.  

• Translate service demand signals into   planning , repair, and distribution decisions through disciplined forecasting, capacity planning, and KPI-based operating reviews .  

• Oversee global depot repair operations, including capacity, turnaround, repair strategy, quality standards, and cost performance.  

• Drive a standardized global operating model by partnering with regional service teams,   supply chain , manufacturing, finance, procurement, and external vendors , with clear accountability boundaries and strong cross-functional governance .  

• Build operating cadence, KPI reviews, and continuous improvement disciplines that improve service availability, inventory efficiency, and customer outcomes.  

• Shape the future-state service   logistics   operating model, including evaluation of adjacent service-related flows as business needs   evolve , while   maintaining   strong partnership with ISC and regional operations.  

• Build and lead a high-performing team of managers and individual contributors to execute the global   service parts planning and   logistics   strategy .  

Key Outcomes / Success Metrics  

• Higher part availability ,   improved first-time fix, and reduced customer downtime.  

• Better inventory productivity through improved turns and lower excess/obsolete stock.  

• Reduced   logistics   cost, faster lead times, and stronger depot turnaround performance.  

• A scalable, standardized global operating model with clear accountability and performance visibility.  

Qualifications  

• 10+ years of experience in service   parts planning , aftermarket   logistics , depot repair,   field service operations , or adjacent service operations roles .  

• Proven leadership in global   service   parts planning,   logistics , inventory optimization,   distribution strategy , and partner governance .  

• Experience leading cross-functional teams and external partners in a complex, matrixed global environment.  

• Strong business and financial acumen, with   a track record   of transformation, standardization, and continuous improvement.  

Leadership Profile  

• Global   service operations   mindset with the ability to drive one operating model across regions   while partnering effectively across functions .  

• Data-driven, outcomes-focused leader who can balance strategy with operational execution.  

• Strong influencer and communicator who builds trust across functions and executive stakeholders.  

• Comfortable leading through complexity, ambiguity, and transformation.  

Physical / Mental Requirements  

• Flexibility to work   global   business hours with occasional   after ‑ hours   support for escalations or major events.  

• Ability to travel internationally up to 20% for site visits, customer meetings, or leadership forums.  

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization’s investment in BD University, you will continually level up your tech skills and expertise.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find sat

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