Banquet Captain - On Call

About this role

InterContinental Seattle Bellevue is looking for an On-Call Banquet Captain who is passionate about creating truly memorable experiences for our guests, has strong interpersonal skills, and a knack for handling high-volume situations. This position serves as banquet leadership support in the absence of the Banquet Captain and reports to our Food and Beverage Manager.

Every day is different, but   you’ll   mostly:   

• Manage Guest interaction and directly communicate with   o n-site contacts, event   hosts   and adjacent   vendors.  

• Works alongside the Culinary Team and Director of Catering to ensure all events are executed flawlessly.   

• Prepare task agendas for staff and ensure BEOs are being followed and executed properly.  

• Ensure event space is   maintained   to pristine condition and   conduct daily walk throughs of the space.  

• Communicate   on a daily basis   with other hotel departments to provide excellent service as a collective team.    

• Serving guest needs by providing knowledge of menu items,   and   information on how it   is   prepared .  

• Perform any needed role such as serving, bartending or houseperson duties.   

• Anticipate guest needs, offer suggestions, problem solve , and quickly address and respond accordingly to guest concerns.   

• Other duties as assigned.

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