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Adventureland Park - Food & Beverage Cook (16+)

Hfecorp

Adventureland, 3200 Adventureland drive, USonsite

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About this role

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.  Are you passionate about quality fun and delicious food? Do you enjoy working in a fast-paced, team environment? If you are ready to contribute to a quality guest experience, the Food and Beverage department may be the place for you!

This Food & Beverage Cook is responsible for preparing food items over hot equipment and maintaining kitchen organization and cleanliness according to the specifications provided by management. This position focuses on delighting the customer by preparing food in a timely manner and ensuring quality product.

We are currently looking for a:   Adventureland Park - Food & Beverage Cook (16+)

Roles & Responsibilities:  

• Greet customers,   assist   with questions, and manage   accurate   transactions to provide an engaging customer experience  

• Perform opening and closing procedures related to the assigned Food & Beverage location and as directed by team leads and shift supervisors  

• Set up and breakdown of workstation    

• Responsible to adhere to all applicable labor regulations and guidelines, including scheduled start and end times, break schedules and consecutive days worked  

• Prepare food following proper procedure and safety guidelines using fryers,   grills   and other professional kitchen equipment  

• Prepare food items according to menu specifications,   portion   sizes   and proper cooking temperatures  

• Ensure all food product specifications and procedures are followed during preparation  

• Maintain cleanliness of kitchen equipment: refrigeration, fryers, griddles, ovens,   outdoor grills,   food warmers, soda fountains, etc.  

• Store and rotate stock and food items within assigned work locations   Maintain a safe work environment, according to company and external inspection standards  

• Replenish condiments, beverages, and food supplies while   maintaining   a clean work area  

• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests  

• Monitor product quality and communicate shrinkage/waste to the lead and/or supervisor  

• Provide excellent customer service  

• Conduct transactions while ensuring all handling procedures are followed – including credit and refund transactions, loss prevention  

• Quickly and politely respond to and resolve   guest questions and concerns  

• Follow all proper Personnel Protective Equipment guidelines   when working around food preparation equipment  

• All other duties assigned by leadership  

Education and Experience:  

• No education requirements for this role  

• 1+ year of   previous   culinary work experience at a food service or restaurant preferred but not   required  

Language:   Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.  

Requirements:    

• Must be at   least 16 years of age to   comply with   Iowa   Child Labor Laws  

• Ability to work flexible schedule, including evenings, weekends, and holidays  

• Must   have reliable transportation to and from your scheduled shift  

• Ability to   comply with   all uniform policies  

• Must   possess   safety-oriented mindset and understand the importance of   complying with   all state, and local food preparation and serving regulations  

• Must   possess   exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner  

• Ability to follow direction, multi-task, and work as part of a team as well as independently  

• Ability to use kitchen equipment and accessories in a safe and effective manner  

• Ability to keep the kitchen areas neat and organized  

• Ability to use step stools, as needed  

• Ability to safely   utilize   knives and other food preparation equipment, as needed  

Physical Requirements:  

• Ability to stand, walk, and remain on feet for majority of the workday  

• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders  

• Ability to withstand heat and humidity from the food preparation equipment  

• Ability to carry, push, pull, lift, and hold objects   weighing 30 pounds   or more  

Working Conditions:  

• This role will be based   in   one or more food stall and/or restaurant locations throughout the   theme   park   and waterpark , with   exposure to both indoor and outdoor environments  

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain , snow, ice,   and other weather conditions  

• Subject to constant repetitive motion, high noise levels, and   heavily populated environments  

Team member benefits:  

Working   at   Adventureland   is   about making people happy!   It’s   about being independent and having fun, making new   friends   and earning extra money while doing so. As   a   Adventureland   h ost , you can be the smiling face that makes a great first   impression for incoming guests, a cook that   serves up   tasty treats and culinary delights, a lifeguard who soaks up the sun whi

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