Account Supervisor, Brand Experience, Ruder Finn

About this role

At Ruder Finn, Brand Experience   (BX)   is where bold ideas meet business impact. We create integrated campaigns that connect brands with people through culture, creativity, earned influence, and unforgettable experiences. We believe the best work comes from curious minds, collaborative teams, and people who   aren't   afraid to challenge   convention –  or have some fun while doing it.   

We're   looking for a Account Supervisor   to   drive the   day to day   activity   across our client s’   integrated marketing communications program s   for   consumer brands across   food , wellness, lifestyle, CPG, and retail brands.   

This is   an early leadership   role for someone who thrives at   intersection   of strategy, creativity, and execution.   You'll   serve as a trusted advisor to clients, inspire teams to think bigger, and guide programs that seamlessly bring together storytelling, media relations, influencer marketing, experiential activations, social, partnerships, and brand moments that spark conversation and drive results.   

The ideal candidate is an exceptional   client counselor ,   a collaborative team player, and a strategic thinker who knows how to navigate complexity while keeping teams energized and focused.   You'll   help support account growth and integrated planning, manage scopes and operations, mentor rising talent, and champion work that pushes beyond the expected.   

Just as importantly,   you'll   help shape the culture of our practice. We value people who ask great questions, embrace new perspectives, experiment with fresh ideas, and believe that the strongest teams are built on trust, generosity, and a shared sense of purpose. We work hard, celebrate wins, learn from every challenge, and genuinely enjoy creating   great work   together.   

If   you're   energized by fast-moving brands, love turning insights into experiences, and want to help define   what's   next for modern brand communications,   we'd   love to meet you.   

Key Responsibilities  

• Serve as   a day-to-day   account   lead,   driving account teams   in   delivering   outstanding   client   experiences across   consumer   brands   and   helping manage client priorities, workstreams, timelines, deliverables, budgets, and team responsibilities.  

• Support account strategy and tactical execution across integrated programs, ensuring work connects to the broader brand story, business goals, cultural moments, and measurable outcomes.  

• Build trusted relationships with clients by understanding their needs, expectations, business   objectives , competitive landscape, and category dynamics.  

• Provide thoughtful client counsel and clear recommendations, bringing solutions - not just updates - to account conversations and helping teams   anticipate   client needs.  

• Manage multiple projects from planning through execution, proactively   identifying   roadblocks, troubleshooting challenges, proposing solutions, and keeping work moving with confidence.  

• Oversee and/or lead account management processes   including of   status reports, agendas, recaps, trackers, timelines, budget trackers, scopes, and client-ready materials.  

• Oversee quality and operational performance of assigned accounts, ensuring deliverables are   accurate , polished, strategically sound, on time, and aligned with client expectations.  

• Contribute to integrated earned media strategy by helping develop story angles, pitch approaches, media lists, briefing materials,   monitoring   reports, and coverage recaps that ladder up to client goals.  

• Build and   maintain   media relationships across relevant consumer verticals such as lifestyle, parenting, food, wellness, retail, broadcast, podcast, newsletter, and creator-led platforms.  

• Support influencer and   creator   workstreams, including research, outreach, briefing materials, social content, creative briefs, contracting support, and relationship management as   appropriate .  

• Provide on-the-ground and project leadership for product launches, media moments, experiential activations, influencer campaigns, brand events, and other integrated programs.  

• Collaborate closely with internal creative, strategy, media, social, influencer, and account teams to ensure work ladders up to the larger client strategy and delivers against shared goals.  

• Monitor trends, communities, cultural conversations, competitors, and category news, distilling insights into   timely , ownable opportunities for clients and the broader BX practice.  

• Collaborate with the BX team and the wider Ruder Finn global network across select clients, projects, and integrated workstreams.    

• Take ownership of assigned tasks, ask smart questions, flag issues early, and offer solutions or alternatives when challenges arise.    

• Contribute to the positive, collaborative, and supportive culture and spirit of the Brand Experience practice.    

• Mentor and manage junior team members by delegating effectively, setting clear expectations, reviewing work, providing actionable feedback, and helping them strengthen account management, writing, media instincts, and client judgment.  

• Support organic growth and   business development   efforts through research, competitive analysis, landscape audits, brainstorm participation, pitch deck development, smart ideas, and category perspective.  

Qualifications  

• A bachelor's degree in communications, journalism, marketing, or a related field preferred.  

• You have 4+ years of experience in public relations, integrated communications, brand marketing, or a related field, preferably within an agency environment and with consumer or brand experience clients.  

• You have experience supporting or leading integrated consumer communications programs that may include earned media, influencer marketing, experiential activations, social, partnerships, content, and brand storytelling.  

• You bring consumer brand experience

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