University Event Scheduling Assistant (Student) (FWS)

About this role

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.   This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.   Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process. Department:

University Event Scheduling

Time Type: Part time

FLSA Status: Non-Exempt

Job Description:

Summary:

University Event Scheduling is seeking a friendly, detail-oriented student to join our team!  This part-time position offers hands-on experience with event scheduling systems and campus operations.  As a student scheduling assistant, you will help process and manage space reservations through the EMS scheduling system, respond to emails and phone calls from event organizers, and support a variety of operational and database maintenance tasks. 

Essential Functions: • Provide front-line office coverage, including answering the main phone line, responding to general inquiries, and welcoming walk-in guests.

• Review and process space requests in the EMS scheduling system, paying strict attention to University space policies and scheduling restrictions.

• Communicate with clients via email and phone about questions or concerns related to their event requests, offering alternatives and coordinating with campus schedulers as needed.

• Assist with managing user access and data updates in EMS.

Position Type/Expected Hours of Work: • Part-time.

• 15 hours per week.

Salary Range: • $18.40 per hour.

Required Education and Experience: • Strong organizational skills, attention to detail, and commitment to producing quality work.

• Excellent customer service and communication skills.

• Interest and ability to work with technology and process large amounts of information.

• Professionalism and the ability to work independently and collaboratively.

Preferred Education and Experience: • Preference for candidates who can commit to at least one full academic year (excluding summers); a two-year commitment is preferred. 

Other Details • This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

• Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

  Current American University Employees American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.   Contact Us For more information or assistance with the American University careers site, email  theworkline@american.edu .   American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

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