Training Coordinator

About this role

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

Scope of Position

This highly organized and people-focused individual will be responsible for supporting workforce development, employee capability, and training compliance across manufacturing operations. The Training Coordinator will partner with Operations, Safety, Quality, Engineering, Human Resources, and site leadership to ensure employees receive the knowledge, skills, and resources necessary to perform their jobs safely, efficiently, and in accordance with company standards. This role plays a critical part in supporting employee engagement, continuous learning, operational excellence, and regulatory compliance through effective training systems and processes.

This position reports to the Continuous Improvement Manager. This role is onsite and based in Franklin, NH.

Primary Job Duties and Responsibilities • Coordinate, schedule, and track employee training activities, including onboarding, job skills training, safety training, certifications, and compliance requirements.

• Oversee hands-on onboarding activities and ensure all training documentation is completed accurately, consistently, and within established timeframes.

• Maintain and update training matrices, certification records, qualification documentation, training files, and employee training status records.

• Develop, update, and deliver training content using a variety of methods, including hands-on demonstrations, standard operating procedure (SOP) reviews, job aids, coaching, and skills verification.

• Monitor training completion, employee qualification status, and certification requirements to ensure ongoing compliance.

• Coordinate onboarding activities with Human Resources, supervisors, Lead Trainers, Trainers, and Buddies to support successful employee integration.

• Schedule and support Lead Trainers across all shifts while ensuring training standards, expectations, and documentation requirements are consistently met.

• Facilitate placement and training activities for new employees, conduct regular follow-ups, and provide coaching support to Trainers and new hires as needed.

• Certify and support Trainers and Buddies to ensure training methods, expectations, and standards are applied consistently across departments.

• Evaluate training effectiveness through assessments, observations, employee feedback, skills verification, and performance metrics.

• Identify training gaps, retraining opportunities, workforce development needs, and process improvement opportunities through ongoing evaluation and feedback.

• Support cross-training initiatives to increase workforce flexibility, coverage, and employee development.

• Support Lean Manufacturing, Kaizen, Standard Work, Gemba, and continuous improvement initiatives through employee training, coaching, and sustainment activities.

• Ensure compliance with OSHA, ISO 9001, ISO 14001, company policies, and training documentation requirements.

• Prepare, maintain, and organize training records, compliance documentation, training reports, audit records, and supporting materials for inspections and internal reviews.

• Collaborate with Operations, Quality, Safety, Engineering, Human Resources, and site leadership to identify training needs, skill gaps, and workforce development opportunities.

• Communicate training schedules, requirements, and expectations to employees, supervisors, and department leaders.

Required Qualifications • Associate degree in Human Resources, Training & Development, Industrial Management, Education, Operations, or a related field; or equivalent experience.

• Two (2) years of experience in training, manufacturing, human resources, operations, or a related environment.

• Strong communication, presentation, coaching, and facilitation skills.

• Strong organizational, recordkeeping, and problem-solving skills.

• Proficiency with Microsoft Office applications.

• Ability to manage multiple priorities and work effectively with cross-functional teams.

Preferred Qualifications • Bachelor's degree in Human Resources, Training & Development, Industrial Management, Education, Operations, or a related field.

• Experience in a manufacturing environment.

• Knowledge of Lean Manufacturing, Kaizen, Standard Work, and continuous improvement methodologies.

• Familiarity with OSHA, ISO 9001, ISO 14001, and training compliance requirements.

General Applicable Company Competencies • Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.

• Punctuality and dependability.

• Ability to be flexible and adapt to changing work priorities and stressful conditions.

• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.

• Maintain productive and collaborative relationships with other Watts employees.

• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company’s location in Franklin, NH. Your scheduled work hours will be communicated to you by your manager. Physical Requirements - Specific physical abilities r

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