Technology Lead, Experience Engineering

About this role

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.  

Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.  

Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ .  

What you'll do here: In your role as Technology Lead, Experience Engineering within our Digital organization, you are responsible for delivering customer-facing marketing website and ecommerce experiences. Specifically, you will lead our Experience Engineering team, focused on building and optimizing digital experiences that drive engagement and conversion. As a technology leader, you will build and lead a lean, high-performing team using agile principles to design and deliver scalable, high-quality solutions. With a strong customer-centric perspective, you will focus on delivering measurable improvements in user engagement, performance, and business outcomes. You will also play a key role in advancing how AI is applied within engineering workflows, helping the team operate more efficiently and effectively.  

As the Technology Lead, you will divide your time between team leadership and hands-on development, leading engineers while contributing directly to delivery. You will partner closely with Marketing, Design, Platform Engineering, and DevOps, using data and insights to guide decisions and continuously improve the customer experience. You will collaborate with other technology leads to provide technical direction and alignment across teams, and must be comfortable adapting your leadership style to the situation, leading when needed and contributing as an individual engineer when appropriate. 

Job Duties • Embrace agile methodologies and a customer-centric digital experience model to drive iterative development and rapid time-to-market

• Lead delivery of customer-facing features across web and ecommerce

• Define, prioritize, and communicate work clearly across Marketing, Design, and Engineering stakeholders

• Design and build scalable frontend solutions, including component systems

• Contribute directly to critical development work

• Engage stakeholders to understand needs and guide solution decisions

• Collaborate with Platform Engineering on CMS, commerce, and API integrations

• Monitor performance, analyze metrics, and use experimentation to drive continuous improvement in conversion and engagement

• Ensure reliable, high-performing experiences through strong testing and quality practices

• Drive consistency through reusable components and shared standards

• Stay current with modern frontend and AI-assisted development practices

• Apply AI-assisted development practices to improve team efficiency and delivery quality

• Build a focused, accountable, high-performing team culture  

Skills Required • Bachelor degree in Computer Science or related field, or equivalent combination of education and recent relevant work experience required

• 5+ years in a technical leadership or team lead role, including developing technology strategies and driving innovation

• Strong experience with modern frontend frameworks (React, Next.js or similar)

• Experience building component libraries or design systems

• Understanding of web performance, accessibility, and SEO

• Experience integrating with CMS, ecommerce platforms, and APIs

• Experience working in agile teams

• Excellent verbal and written communication skills  

Preferred • Experience in ecommerce or high-traffic consumer websites

• Familiarity with headless CMS and composable architectures

• Experience with experimentation or personalization

• Experience using AI-assisted development tools  

What Success Looks Like • Fast, predictable delivery of features

• Improved conversion and engagement

• Strong site performance and reliability

• Reusable components used across experiences

• Low defect rates and minimal rework  

Key Expectations & Tradeoffs • Balance speed and quality, avoid over-engineering

• Prioritize effectively in a lean team

• Work across boundaries with Platform Engineering when needed

• Focus on experience delivery over custom platform builds

• Use AI to improve efficiency, not as a shortcut for fundamentals  

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.  

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com .  

About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the

Similar jobs

• Technical Engineering Lead — Sunrun · Remote
• IT Lead – Customer Experience Engineering — Johnson & Johnson · Raritan, New Jersey, United States
• Engineering Lead — Fiducial · Remote
• Tech Lead Design Engineer — Asteralabs · San Jose, California, United States
• Technical Lead Product Engineer — Asteralabs · San Jose, California, United States
• Technical Program Lead - Engineering — Hyve Solutions · Fremont, CA
• Feature Lead - Technology — Bank of America · Charlotte
• Product Engineering Lead — Crescendohealth · Remote