Sr. Director - NA Fulfillment

About this role

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!   

This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities.

We are a  team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and require your commitment and detailed attention toward safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin’s vision of millions of people living and working in space to benefit Earth.

Responsibilities: • This team is responsible for fulfillment, order flow, outbound and reverse logistics for aerospace hardware • This leader will design and implement best-in-class processes for all aspects of warehouse, logistics, and fulfillment • They must be an expert in inbound and outbound fulfillment, warehousing, reverse logistics processes, and asset & inventory management with a multi-site perspective • They’ll leverage their operations expertise to scale from initial product introduction to full-rate  production for large-scale, complex aerospace vehicles • They will need to create strong partnerships across operations, program, supply chain, and technical teams • Responsible for the Fulfillment team’s vision and execution plans for long-term scaling, this leader will have the opportunity to make big decisions and innovate to improve the customer experience • They will also be active participate in the day-to-day tactical operations • The ability to operate at all levels to identify root causes and corrective actions and improve performance as we scale • This role interacts with third-party providers for warehousing and transportation • Partner with up- and down-stream teams to address pain points • Develop a team of leaders and empower them to make decisions independently • Serve as an escalation point when operational issues arise • Oversee inventory management including inbound product tracking, facility space constraints, supplier returns, shipping and receiving capabilities, etc • Maintain correct counts/controls of finished goods inventory • Support all departments with the knowledge and ability to perform all functions of their position by providing additional training, support, and resources as needed • Facilitate the integration and continuation of cross-training programs throughout the departments to promote team cohesion, efficiency, and continued employee growth • Work closely with Enterprise Technology to identify and implement state-of-the-art technologies and manage their implementation across all sites.

Qualifications: • This leader needs a deep understanding of logistics, warehouse, and fulfillment processes and must be willing to build and implement processes and measurements to measure performance and drive continuous improvement • Ability to thrive in a fast-paced environment involving ambiguity and high rates of change • 7+ years of working cross-functionally with tech and non-tech teams experience • 7+ years of program or project management experience • 7+ years of managing, analyzing, and communicating results to senior leadership • Experience creating and executing multi-site logistics and warehouse strategies, including the use of 3PL solutions • Experience implementing repeatable processes and driving automation or standardization • Experience defining program requirements and using data and metrics to determine improvements • Excellent verbal and written communication and negotiation skills • Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook) • Bachelor’s degree, or equivalent work experience

  Base Pay Range for: WA applicants is $218,590.00 - $306,025.65 Other site ranges may differ

Culture Statement Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Background Check • Required for all positions: Blue’s Standard Background Check • Required for Certain Job Profiles:  Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation • Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. • Required for certain Job Profiles: Ab

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