Senior Program Manager

About this role

Sony Corporation of America , located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en .   Sony Corporation of America (SCA) is seeking a Senior Program Manager to join the Digital Transformation (DX) Office based in San Diego or Los Angeles CA. The DX Office leads enterprise wide digital initiatives that reshape how Sony operates, serves customers, and creates value across global business units. This role goes beyond program coordination — it is a strategic leadership position responsible for translating business strategy into executable, measurable transformation outcomes. The Senior Program Manager will lead high-visibility, cross-functional global programs that modernize platforms, enable new business models, and drive operational excellence.

You will serve as the orchestrator across business, product, data, and technology leaders, ensuring alignment, governance, risk management, and delivery of measurable business impact — not just project completion.

This position is a hybrid role requiring 2-3 days on-site in the San Diego or Los Angeles Office.

POSITION SUMMARY What You Will Own You will be accountable for end-to-end program leadership, from strategy alignment through value realization.

Strategic Program Leadership • Lead a portfolio of enterprise digital transformation programs spanning multiple business units, regions, and technology domains • Translate corporate and business strategy into roadmaps, investment priorities, and execution plans • Drive initiatives that transform customer experience, business models, data capabilities, and operational processes • Ensure programs deliver measurable business outcomes (revenue growth, cost efficiency, speed-to-market, customer impact)

Cross-Functional & Executive Alignment • Act as the primary program lead, partnering with Senior Leadership, Business Innovation, Product, Engineering, Data, Legal, and Operations • Facilitate decision-making across competing priorities, trade-offs, and constraints • Lead executive-level governance forums, including steering committees and program reviews • Communicate complex program status, risks, and strategic implications in a clear, business focused manner

Execution Excellence at Scale • Own delivery of large, complex, interdependent programs across globally distributed teams • Manage scope, timelines, budgets, resource planning, and release coordination • Proactively identify and manage cross-program dependencies, risks, and systemic constraints • Establish program structures, cadences, and operating rhythms that enable predictable delivery

Value Realization & Operational Readiness • Ensure solutions are not only built, but adopted and operationalized • Partner with business stakeholders on: o Change management o Process redesign o Go-to-market readiness o Go/No-Go release decisions • Define and track KPIs and success metrics tied to business value

Governance & Continuous Improvement • Establish scalable program management practices, tools, and standards across the DX organization • Drive continuous improvement in delivery models, cross-team collaboration, and execution efficiency • Mentor junior program/project managers and elevate program management maturity across the organization

​ Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above  

  QUALIFICATIONS FOR POSITION  

Your qualifications and experience should include:     EXPERIENCE • 10+ years of progressive program management experience, including leading large-scale, complex digital or technology programs • Proven success track in PMO roles at a top tech organization • Direct program management experience in AI initiatives, cloud, data, commerce and/or identity management strongly preferred • Proven track record managing: o Cross-functional, cross-regional programs o Multi-team dependencies o High-visibility, business-critical initiatives • Experience working directly with senior executives and steering committees

Program & Delivery Expertise • Deep expertise in: o Program governance o Risk and dependency management o Financial and resource planning o Release and operational readiness planning • Strong understanding of the software development lifecycle, release management, and iterative delivery models • Experience integrating modern technologies (data platforms, analytics, digital platforms, automation, etc.) into business processes

Business & Strategic Acumen • Ability to connect technical delivery to business strategy and financial impact • Experience supporting go-to-market planning, product launches, or business model enablement • Strong decision-making capability in ambiguous, fast-changing environments Communication & Leadership • Exceptional ability to influence without authority across diverse teams • Executive-level communication and storytelling skills • Strong facilitation, negotiation, and conflict resolution capabilities • High integrity, professionalism, and ethical conduct

Education • Bachelor’s degree required • Top-tier MBA or equivalent business-related advanced degree strongly preferred

Tools • Experience with collaboration and program tools such as Jira, Confluence, MS Project, SharePoint, Teams, or equivalent.

PREFERRED SKILLS: • Experience working in global, multicultural environments • Experience across both Agile and Waterfall methodologies • Domain experience in one or more areas: • Data & analytics • Digital commerce • Fraud prevention,

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