Senior Manager, Product Marketing Operations

About this role

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

Zscaler is looking for a Senior Manager, Product Marketing Operations to apply operational rigor, elevate execution, and drive measurable performance across marketing launches, rapid response campaigns, and key company events. This is a high-impact individual contributor role embedded within the PMM Strategy and Operations function. You'll work cross-functionally across marketing, product management, sales, communications, and events and in close partnership with the Revenue Marketing organization to ensure every marketing launch lands with precision and impact. Beyond launches, you'll drive rapid response programs and contribute to flagship events that define Zscaler's market presence. This is a role for someone who sees operational excellence not as a support function, but as a competitive advantage.

What You'll Do (Role Expectations)

• Own end-to-end execution of Zscaler's marketing launch process, serving as the single point of contact for all Tier 1 launches across marketing, product, sales, communications, web, creative, and events, maintaining the launch calendar, documentation, and deliverable trackers

• Partner with Revenue Marketing, PMM leads, and Sales Enablement to align launch execution with demand generation, campaign timing, and integrated marketing programs, ensuring full readiness including sales and partner training materials

• Own and continuously optimize Zscaler's Rapid Response process, serving as the operational hub for real-time market activations, managing timelines, aligning contributors, and ensuring quality output under tight deadlines

• Drive a holistic approach to rapid response by partnering closely with Revenue Marketing, PR, and social teams to ensure every activation extends beyond a singular motion and builds into a cohesive, high-impact campaign

• Lead content management for Zenith Live and support content execution for major industry events (e.g., RSAC, Black Hat, AWS re:Invent, Gartner), ensuring all programs align to core messaging priorities

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We're Looking For (Minimum Qualifications)

• 6+ years of experience in product marketing, launch management, or program management within B2B tech, with a demonstrated track record of owning and executing complex, cross-functional marketing launches end-to-end

• Proven ability to build, document, and scale operational processes and launch frameworks in partnership with senior leadership across a large, matrixed marketing organization

• Experience working cross-functionally with product management, sales, corporate communications, events, and creative teams, with strong project management skills including goal-setting, proactive follow-up, deadline management, and structured documentation

• Excellent written and verbal communication skills, including the ability to translate technical concepts into business-relevant value propositions

• Bachelor's degree required or equivalent experience

What Will Make You Stand Out (Preferred Qualifications)

• Familiarity with enterprise security and networking concepts, and an understanding of the competitive landscape in which Zscaler operates

• Foundational understanding of AI/ML technologies, with experience leveraging AI to increase personal and team efficiency

• PMP or equivalent project management certification

#LI-Remote #L

Similar jobs

• Senior Manager, Product Marketing — Advancedmd · South Jordan, UT
• Senior Manager, Product Marketing — Kindred · Remote
• Senior Manager, Product Marketing — Flex · New York, NY; San Francisco, CA
• Senior Manager, Product Marketing — Faradayfuture · Gardena, California, United States
• Senior Manager, Product Operations — Instawork · Chicago, Illinois, United States
• Senior Product Marketing Operations Manager — Dropbox · Remote
• Senior Manager, Marketing Operations — Precisionmedicinegroup · Remote
• Senior Manager, Marketing Operations — Pfm · Remote