Senior Director, Revenue Operations & Analytics

About this role

About Us

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

About the Role

As Senior Director of Revenue Operations & Analytics, you’ll play a critical role in shaping how Scorpion’s go to market organization operates, scales, and makes decisions. Reporting to the Chief Revenue Officer, with a dotted line to the Chief Marketing Officer, you’ll build the systems, insights, and operating rhythms that help our teams grow revenue more predictably and work more effectively.

This is a builder’s role with significant visibility and impact. In your first year, you’ll focus on creating a revenue engine our leaders can rely on, from establishing a strong revenue data architecture and improving forecasting to developing reporting that gives teams clear, actionable answers. You’ll bring greater visibility into performance and help leaders understand not just what is happening across the funnel, but why.

You’ll also help shape how Scorpion uses AI and automation across the revenue organization. You’ll identify opportunities to simplify work, improve the selling motion, and give our teams greater leverage, while helping drive adoption and measure whether those solutions are delivering meaningful results.

This is a player coach opportunity for someone who enjoys setting strategy while staying close to the work. You’ll lead the Salesforce administration function while remaining hands on with sales and marketing data, analytics, systems, and processes. As the function matures, you’ll have the opportunity to help define how the team evolves and scales.

You’ll work closely with leaders and teams across Sales, Marketing, Finance, Customer Success, and Product, connecting data and operations across the customer journey and helping Scorpion build a more predictable, productive, and scalable revenue organization.

What Your Success Will Look Like

• Revenue Data and Analytics

• Build and manage the revenue data architecture across Marketing and Sales.

• Develop reporting and analytics that give leaders visibility into revenue performance, trends, and opportunities.

• Build reporting and insights for business reviews and QBRs.

• Establish data quality standards and processes to improve the accuracy and reliability of revenue data.

• Turn analysis into clear recommendations and work with teams to put them into action.

• Forecasting and Planning

• Lead revenue forecasting and pipeline inspection to improve sales predictability.

• Analyze pipeline health, conversion, and attainment to identify risks and opportunities.

• Partner with Finance and the CRO on quota setting, compensation planning, attainment analysis, and scenario modeling.

• Systems and AI Enablement

• Oversee Salesforce and the broader go to market technology stack in partnership with Marketing Operations.

• Lead the Salesforce administration team and external partners.

• Identify and implement opportunities to use AI and automation across pipeline generation, deal inspection, forecasting, lead scoring, conversation intelligence, and seller enablement.

• Drive adoption of AI tools and workflows and measure their impact on productivity and revenue performance.

• Revenue Operations and Process

• Design and improve processes across the revenue funnel, including handoffs between Marketing and Sales.

• Partner with Customer Success and Finance to analyze onboarding, early churn indicators, retention, and expansion opportunities.

• Leadership and Partnership

• Partner with leaders across Sales, Marketing, Finance, Customer Success, and Product on revenue priorities and opportunities.

• Present revenue performance, forecasts, trends, and recommendations to the executive team.

Who You Are And What You Bring

• Education

• Bachelor's degree in Business, Finance, Analytics, or a related field or a related field.

• Experience

• 8+ years in revenue operations, sales operations, marketing operations, or business operations

• 3+ years leading teams

• Experience owning revenue operations for a recurring revenue business at meaningful scale, ideally through a period of rapid growth or significant transformation

• Experience owning a forecast and being held accountable for its accuracy

• A record of building process, governance, and reporting where none existed

• Experience spanning both Sales and Marketing operations, or having consolidated the two into one function. (Preferred)

• Experience with franchise, multi-location, or channel and partner revenue models. (Preferred)

• Background in agency, marketing services, or SaaS serving small and mid-sized businesses. (Preferred)

• Skills

• Hands-on analytical capability: You can build the model and dashboard yourself, not only direct someone who can.

• Deep Salesforce expertise: administration, configuration, integration, and data model design.

• Strong SQL and hands-on proficiency with BI tools such as Power BI, Tableau, or Looker.

• Demonstrated fluency using AI tools in your own analytical and operational work, plus the ability to drive adoption of new tools across a go-to-market organization.

• Excellent executive-level

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