Senior Director, Revenue Operations

About this role

Why Ryan? • Hybrid Work Options

• Award-Winning Culture

• Generous Personal Time Off (PTO) Benefits

• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

• Benefits Eligibility Effective Day One

• 401K with Employer Match

• Tuition Reimbursement After One Year of Service

• Fertility Assistance Program

• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Senior Director, Revenue Operations (“Director”) is a hands-on, global position responsible for overseeing order-to-cash cycle. This role’s responsibilities include overseeing and optimizing revenue recognition practices ensuring compliance with accounting standards and driving financial accuracy. *Candidates must have revenue recognition experience in a multinational firm with over 7,000 employees to be considered for this position, as well as a CPA designation, and leadership skills. We also need a candidate with billing implementation experience (Billing Platform preferred).*

Duties and responsibilities, as they align to Ryan’s Key Results People: • Creates a positive team experience.

• Provides leadership and guidance to global team to ensure all revenue cycle activities are performed in accordance with established policies, procedures, and regulatory requirements and meet deadlines.

Client: • Drives timely revenue close, prepare reports, and presents results to leadership during regularly scheduled meetings.

• Oversees and provides revenue recognition analysis and reporting for month end close process.

• Ensures compliance with and maintain documentation related to revenue recognition policies and standards.

• Analyzes enterprise-wide revenue cycle trends and provides insight into strategic implications.

• Interfaces with Principals and Managers related to client contracts, billing requirements, revenue recognition, and customer account collections.

Value: • Provides detailed insight into revenue fluctuations, investigating transactional drivers between forecasted revenue and actuals; works closely with billing operations and service delivery on root cause.

• Timely identifies and problem solves issues as they arise and escalate as needed. ​

• Continuously monitors and enhances billing, collections, and other revenue cycle functions to optimize performance.

• Develops and implements policies and procedures for order to cash activities that are compliant with regulatory and organizational guidelines.

• Participates in process and system reviews and improvements, including integration of acquired entities and alignment of policies and procedures.

• Actively monitors compliance with revenue recognition policies to ensure compliance with GAAP and ASC 606.

• Assists with other projects as needed and other assigned duties.

Education/Experience: Bachelor’s degree (B.A.) or equivalent with at least 10+ years of Accounting and Management experience. Other experience includes: • Revenue recognition with strong knowledge of ASC 606, variable consideration experience a plus.

• Revenue/billing system implementation experience, Billing Platform preferred.

• Workday Finance Platform experience a plus.

• Large company and SOX experience required.

• Public company experience preferred.

• Executive presence, able to influence senior leaders.

• Knowledge of accounting across multiple currencies and jurisdictions.

• Excellent professional written and oral communication skills, keen attention to detail with strong decision making and analytical mindset.

Computer Skills: To perform this job successfully, an individual should have intermediate skills in Microsoft® Word, Excel, Outlook, and PowerPoint, exposure to accounting and billing systems, and internet navigation/research.

Certificates and Licenses: Certified Public Accountant license required. Valid driver’s license required.

Supervisory Responsibilities: Directly supervises employees in the Finance Department. Needs to have strong leadership abilities and presence. Carries out supervisory responsibilities in accordance with the Firm’s policies and applicable laws.

Work Environment: • Standard indoor working environment.

• Long periods of sitting while working at computer.

• Occasional long periods of standing.

• Position requires regular interaction with employees at all levels of the Firm; Interface with external vendors also necessary.

• Independent travel requirement:  Less than 10%.

Equal Opportunity Employer: disability/veteran

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