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Senior Director NAREFG Portfolio Management

Manulife and John Hancock

Boston, Massachusetts | Toronto, USonsite

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About this role

The Mortgage Portfolio Management Team plays a central role within REFG, supporting commercial mortgage portfolio management through transaction analytics, pricing oversight, allocation management, portfolio reporting, and participation in strategic corporate initiatives. The team works closely with Loan Origination, Credit, Closing, Accounting, Special Assets, Asset Liability Management, Fixed Income Portfolio Management, Capital Management, and other key stakeholders across the organization. The team is responsible for developing, maintaining, and enhancing portfolio reporting, analytical tools, pricing methodologies, and allocation processes used by investment professionals, senior management, and third-party clients.

The Mortgage Portfolio Management Team is seeking a senior-level professional to join its Boston or Toronto office. The successful candidate will play a key role in commercial mortgage pricing oversight, transaction analytics, portfolio reporting, allocation management, client reporting, and strategic project work supporting both General Account and third-party client portfolios.

This highly visible role requires strong analytical capabilities, attention to detail, sound judgment, and the ability to work independently on complex assignments. The position offers regular interaction with senior management across REFG and the broader investment organization, including opportunities to contribute to analyses and presentations supporting executive decision-making.

The successful candidate will be expected to: • Develop a comprehensive understanding of the commercial mortgage portfolio, its performance drivers, and related reporting requirements.

• Maintain and enhance pricing and analytical models supporting commercial mortgage originations.

• Contribute to strategic initiatives involving portfolio management, risk assessment, accounting treatment, capital considerations, and business performance measurement.

• Ensure the accuracy and integrity of portfolio reporting and analytical outputs.

• Identify and resolve data inconsistencies, reporting anomalies, and process gaps.

Position Responsibilities:  Transaction Analytics and Pricing Oversight • Partner closely with Loan Origination teams to provide transaction-level pricing analytics for new commercial mortgage opportunities.

• Determine pricing adjustments necessary to reflect transaction structure, prepayment provisions, risk ratings, capital charges, funding considerations, embedded fees, and other deal-specific factors.

• Provide and communicate pricing spread targets to Origination professionals and business leadership.

• Explain pricing methodologies, model outputs, assumptions, and transaction-specific adjustments to stakeholders throughout the origination process.

• Maintain, validate, and enhance pricing models and related analytical tools.

• Develop new analytical solutions and Excel-based tools to address pricing questions and evolving business needs.

Allocation Management and Client Reporting • Support and enhance the allocation process used to allocate new lending opportunities among the General Account and third-party client portfolios.

• Prepare and review reporting provided to third-party investment clients.

• Participate in discussions with third-party clients regarding portfolio performance and composition.

• Ensure allocation decisions and related reporting comply with client mandates, internal investment policies, and applicable regulatory requirements, including the SEC 17d-1 Order governing certain third-party client portfolios.

Strategic and Enterprise Initiatives • Represent REFG in major cross-functional and corporate initiatives involving the commercial mortgage portfolio.

• Contribute to corporate reinsurance transactions, commercial mortgage default studies, and commercial mortgage risk rating methodology initiatives.

• Serve as a key contributor to the evaluation and implementation of new REFG lending initiatives, investment products, and strategic business opportunities.

Accounting, Regulatory, and Risk Analytics • Develop and maintain a strong understanding of IFRS 9 and NAIC statutory accounting treatment applicable to commercial mortgage investments.

• Analyze expected credit loss, staging, risk rating migration, and other credit-related measures.

• Work with accounting, risk, capital, and other subject matter experts to address complex analytical and reporting questions.

• Incorporate accounting, regulatory, and capital considerations into portfolio reporting and management analysis.

Portfolio Reporting and Analytics • Maintain ownership of recurring portfolio reporting and analytical deliverables.

• Analyze portfolio composition, production trends, credit quality, prepayments, maturities, payoffs, and concentration exposures.

• Develop meaningful management insights and commentary from portfolio data.

• Enhance reporting content, visualization, efficiency, and usefulness for senior management and other stakeholders.

• Support preparation of presentations for REFG leadership, senior investment management, and third-party clients.

Process Improvement and Stakeholder Management • Identify opportunities to improve reporting, analytics, controls, and operational efficiency.

• Maintain and enhance internal databases, models, and reporting infrastructure.

• Collaborate closely with Origination, Credit, Accounting, ALM, Capital, Performance, and other business partners.

• Present analyses, conclusions, and recommendations to management and other stakeholders.

Required Qualifications:  • Bachelor's degree in Finance, Accounting, Economics, Mathematics, Business, Real Estate, or a related discipline.

• CFA, CAIA, MBA, CPA, CRI, or similar professional designation preferred.

• Significant experience in commercial real estate finance, insurance company investing, portfolio analytics, asset management, or a related field.

• Strong understanding of commercial mo

Salary insight

This posting doesn't disclose pay. Across 1,452 Boston jobs with disclosed salaries on ForgeApply, the median is $161k.

Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.

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