Senior Analyst, IT Procurement

About this role

Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on our Mission

As a Senior Analyst, IT Procurement , you’ll play a critical role in strengthening Zocdoc’s vendor and procurement operations. You will manage contract negotiations, oversee renewals, and ensure new vendors are onboarded in line with compliance and business standards. Working closely with our IT Procurement Manager, you’ll not only drive tactical procurement outcomes but also help refine how our procurement function operates at scale.

You’ll enjoy this role if you…

● Have strong contract negotiation instincts and a focus on achieving value. ● Are comfortable balancing immediate execution with longer-term process improvements. ● Thrive in a collaborative, cross-functional environment. ● Like working at the intersection of legal, finance, and IT. ● Can navigate ambiguity and create structure.

Your day to day is…

● Negotiating contracts with SaaS, hardware, and services vendors. ● Driving contract renewals and ensuring timely execution with favorable terms. ● Overseeing onboarding of new vendors and suppliers, including compliance and documentation. ● Partnering with Legal, Finance, and InfoSec to ensure contracts meet company standards. ● Collecting, maintaining, and organizing procurement documentation. ● Supporting IT procurement activities, including technology asset procurement when needed. ● Identifying opportunities to improve procurement policies, processes, and vendor engagement.

You’ll be successful in this role if you have…

● 3+ years of experience in contracts management, procurement, or vendor negotiations (IT or SaaS focus preferred). ● Strong knowledge of contract structures, terms, and compliance requirements. ● Proven ability to negotiate with suppliers and secure value-driven outcomes. ● Excellent organizational skills and attention to detail. ● Strong interpersonal skills, with the ability to build effective vendor and stakeholder relationships. ● Comfort working independently in a contractor capacity while aligning to team objectives

Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

*Please note, we are open to remote candidates for this role.

Your Impact on Our Mission

Finding the right care is one of the most important decisions a patient can make. As a Staff Engineer on the Clinical Fit team, you'll play a critical role in helping patients connect with the providers, specialists, and care pathways that best meet their needs.

Zocdoc is evolving beyond a traditional healthcare marketplace into a platform that powers smarter, more personalized healthcare experiences. You'll help define the technical strategy that enables this transformation, building systems that leverage data, experimentation, and intelligent decision-making to improve clinical matching and patient outcomes.

This role extends beyond delivering individual projects. You'll influence technical direction across teams, navigate ambiguity, and partner deeply with Product, Data Science, Operations, and Engineering leadership to solve some of the company's most complex challenges. You'll help identify opportunities, shape roadmaps, and drive initiatives that have lasting impact across the organization.

The systems you build will influence how millions of patients discover care, make healthcare decisions, and ultimately receive better outcomes. Your success will be measured not only by the software you deliver, but by your ability to elevate the organization and accelerate Zocdoc's mission through technical leadership.

You’ll enjoy this role if you are…

• Personally motivated by solving complex data problems and building tools that empower users t

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