Senior Agent Software Engineer

About this role

Building Healthcare That Remembers

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this, and no one should have to.

At Assort Health, we're building Healthcare That Remembers.

We are creating one continuous conversation for every patient, across every modality: call, text, and message. An AI agent that knows who you are, remembers how you like to be reached, notices when something in your care changes, and carries that context from your first symptom to your full recovery.

Assort is the fastest-growing AI agents company in healthcare. Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.

What began as the first voice AI agent to schedule a specialty appointment has become a platform spanning scheduling, intake, referrals, document processing, medication refills, eligibility verification, lab requests, and payments. That expansion has been powered by more than 190 million patient interactions, 62,000 care protocols, and 1.6 million decision pathways, creating the largest proprietary specialty dataset in healthcare.

Since launching the first AI agent to answer a patient phone call in 2023, Assort has helped healthcare organizations dramatically reduce hold times, automate administrative work, and improve access to care for millions of patients.

We are growing fast. We went from 15 people in 2025 to 170 today and are doubling again this year. Revenue has grown 20x in the last 15 months.

Backed by Menlo Ventures, Lightspeed, First Round, and other leading investors, Assort has raised more than $222 million, including a recent $120 million Series C. We were named to the 2026 Enterprise Tech 30 as the only healthcare AI company on the list and to the Forbes Cloud 100 alongside OpenAI, Anthropic, Stripe, and Ramp.

Healthcare spends over $1.1 trillion every year on administrative work instead of patient care. We believe AI can change that. The problem is enormous, the timing is right, and we are building the team to solve it.

If you want to help build the system that hundreds of millions of people will rely on to access care, we'd love to meet you.

ABOUT THE ROLE

We're on the hunt for driven Senior Engineers to join our team at an exciting stage of our startup's journey. If you're eager to contribute to building and scaling innovative products, this role is your ticket to making a significant impact. You'll gain hands-on experience in a dynamic startup environment, working with and contributing to cutting-edge generative AI and voice/transcription models + technologies.

You will be a cornerstone to our company's growth and success. If you are a self-starter who is ready to wear many hats, build and scale products from zero-one, then this is the perfect role for you. You’ll have lots of autonomy and will need to be comfortable operating in ambiguous situations with an entrepreneurial mindset.

WHAT YOU'LL DO

- You'll have many responsibilities and will be involved in key decisions alongside the founders

- Work closely with our world-class engineering team to develop features and products from the ground up.

- Enjoy a high degree of autonomy, tasked with solving complex problems in innovative ways.

- Participate actively in design and development discussions, contributing fresh ideas and perspectives.

- Engage with healthcare professionals to tailor software solutions that meet real-world needs.

- Play a role in an agile team, prioritizing rapid development and deployment to meet our ambitious goals.

- You will develop scalable software solutions that comply with HIPAA and other security standards.

WHAT WE'RE LOOKING FOR

- 4–8+ years of industry experience, with a proven track record of impact at a major tech company or a high-growth startup.

- Strong engineering fundamentals and a demonstrated ability to design, build, and scale production-grade applications or systems.

- Willingness to wear multiple hats—from design and development to testing and occasional support. Comfortable with rapid iteration, experimentation, and learning from failure in a fast-paced environment.

BENEFITS & PERKS FOR ASSORTIES

- 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

- 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

- 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

- 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

- 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

- 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

- 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.

- 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.

- 👵 401(k) – Build your retirement savings.

HOW WE WORK & WHAT WE VALUE

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healt

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