Sales Development Manager

About this role

COMPANY DESCRIPTION

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.

Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.

Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. 

ROLE DESCRIPTION

Givebutter is hiring a Sales Development (SDR) Manager to own and evolve our inbound and outbound SDR motion. We’re looking for a leader who brings equal parts coaching instincts and analytical rigor, someone who can develop talent, drive a predictable pipeline cost-effectively, and raise the bar for how the team operates.

As SDR Manager, you’ll lead a team responsible for qualifying and scheduling meetings across both warm channels and existing customer expansion opportunities. You’ll be the architect of a high-performing, coaching-first culture, setting the standard for how our SDRs engage prospects, leverage tools, and grow professionally

The ideal candidate has a proven track record in a seat as an SDR themselves, plus a record of scaling a successful outbound sales effort. They’re eager to spearhead both outbound and inbound lead strategies, content development, and qualification tactics, and proactively identify areas of optimization in the business.

Job responsibilities include training/coaching the SDR team on efficient qualification and demo scheduling, and partnering closely with the AE team to upsell existing customers. An analytical mindset with an eye for accurate reporting, dashboards, and data interpretation is critical for success in this role.

We want to hear from people who…

- Have spent time in seat as an SDR themselves with high success, having developed both experience and knowledge around opening tactics, personas, objection handling, meeting scheduling, and two different channels (inbound and outbound)

- Recently scaled an SDR team or motion, resulting in a knack for process development and building adaptable motions that are scalable.

- Lead with a data-centric mindset to inform decisions, understanding that Givebutter’s focus is to build and leverage a high-volume, intelligent SDR motion across a large NPO TAM.

- Have the ability to proactively see gaps and solve for them, taking the solution to the problem effectively with quick trend spotting while working with the SDRs, RevOps, and Sales Leadership to resolve seamlessly.

- Willingness to test and iterate consistently, knowing that a scalable motion requires agility, constant refinement of outreach tactics, and excitement vs. a one-size-fits all approach that struggles to adapt to updated GTM strategy.

- Prioritize details and lead with a clear why behind ******monitoring and optimizing SDR performance, quota attainment, and key metrics to ensure the team churns out results.

- Eagerness to butter up the team, leading by example and setting a high standard for excellence within the SDR motion as it scales.

- Hands-on experience leveraging AI tools to scale team productivity and output, knowing that modern SDR motions require a forward-thinking approach to automation and efficiency that evolves alongside the tools available.

- Comfortable operating in a self-serve, sales-assisted motion, bringing the flexibility to seamlessly support both inbound and outbound efforts while adapting to the nuances of each (nice to have).

Responsibilities

- Hire, train/coach, and lead a team of SDRs who care mutually about quality lead sourcing and helping nonprofits scale their organizations.

- Develop emails, call talk tracks, and workflows that speak to Givebutter’s multiple ICPs; iterate consistently to form A/B test results and adjust towards greater success.

- Create and expand upon an SDR playbook; best opening and closing tactics, competitive advantages, coming with a point of view, penetrating specific verticals, and more.

- Approach strategy with an analytic mindset, using data, results, and experience to inform point of view (vs. purely anecdotal approach).

- Work closely with the Marketing teams to streamline and automate lead list creation, seamless transfer of leads to AEs, and increase book rate from calls.

- Work closely with RevOps to ideate automations, custom reports, and data-centric resources both the SDR and Sales Management teams can leverage.

Requirements

- 2+ years as an individual contributor in an SDR position (in-field experience)

- 2+ years of SDR Management experience, building and scaling SDR teams

- Prior experience selling B2B SaaS with some technical knowledge required

- Experience selling into the nonprofit space is a bonus, but not required

- Experience with CRM reporting (Hubspot preferred) and data insights (Gong, Chorus, etc)

- Excited to tackle problems head on with a collaborative mentality. You’ll work closely with the RevOps & Marketing teams to build out datasets and lead lists

MORE ABOUT GIVEBUTTER

Benefits https://givebutter.notion.site/Benefits-49d3a8c28f1b4bbc90509dd8d4db3312

- Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).

- Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for

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