Restaurant Event Sales Manager

About this role

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

The Four Seasons Hotel   Minneapolis   is looking for a Restaurant Event Sales Manager who shares a passion for excellence and who infuses enthusiasm into everything they do.   

We are looking for an energetic, experienced customer service professional with excellent interpersonal skills, ability to multitask, have a passion for service and hospitality.    

As the  Restaurant Event Sales Manager,   you will secure and service Corporate and Social Catering Business, through active and effective promotion, networking, solicitation, and prospecting, while maintaining Four Seasons standards and maximizing revenue/profit potential.  

The Restaurant Event Sales Manager reports to the Director of   Events.    

Responsibilities    

• Respond to inquiries and actively solicit new business with the intention of confirming profitable catering business and achieving Monthly Production Goals.    

• Uncover clients’ implied needs and wishes and create highly customized proposals accordingly.   

• Create and conduct memorable site inspection experiences, showcasing the resort and setting it apart from the competition to maximize business capture, through intuitive selling.   

• Entertain wedding   and social   tastemakers on a regular basis.   

• Coordinate the sales efforts between sales and catering departments to ensure proper utilization of function space to yield maximum revenues.     

• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning Catering Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Monthly Board of Operations, Menu Tastings, and Planning Visits.   

• Finalize the requirements of confirmed bookings while maximizing revenue potential through creative upselling and ensuring effective communication both written (including Proposals, BEO, Resumes) and personal contact with all departments for the success of the event(s). Provide billing review on completion of event(s).     

• Supervise the execution of banquet events. Review all function space with banquet manager / head house attendant.   

• Ensure clients’ satisfaction during events.   

• Keep Director of   Events   promptly and fully informed of all potential problems or unusual matters so prompt corrective action can be taken where appropriate.   

• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.     

• Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in   EmPact .    

Preferred Qualifications and Skills    

• Applicants are required to have 2-3 years previous experience in a similar role.  

• We are looking for individuals who have solid selling and interpersonal skills and who demonstrate the energy and commitment to meet and exceed personal goals.   

• The applicant will have a proven track record in pursuing, evaluating soliciting,   selling   and confirming business as required in order to meet individual goals and overall budgeted sales and profitability.   

• Strong command of the English language   

• Successful candidates must possess legal work authorization in the United States   

What to Expect:    

Four Seasons can offer what many   hospitality   professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in   many different ways .   

Salary: $70,000-$72,000 Affordable medical, dental, vision & life insurances   with only a 30-day waiting period  

401(k) Retirement Plan   Excellent Training and Development opportunities   Complimentary Accommodation at other Four Seasons Hotels and Resorts   Complimentary Dry Cleaning for Employee Uniforms   Complimentary Employee Meals   … and so much more!  

About Four Seasons Hotel & Private Residences Minneapolis  

Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of   Nicollet Mall, the city’s pedestrian thoroughfare. A few short blocks from

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