Response Officer II (Days) - Enterprise Physical Officer

About this role

Location St. Louis, MO 63110

 Scheduled Hours 40

Position Summary The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement.

Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.

Serves as the primary first responder (armed) to all life safety and protection of property, emergency, and non-emergency incidents on campus. Includes rendering emergency medical assistance or general first aid. Acts on own initiative, as well as directed calls for service. Proactively identifies security issues and works towards a quick resolution. Enforces University policy/procedures and criminal law. May be assigned to vehicle, bike, or foot patrol. Must be prepared to deal with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), make quick decisions, and take action. Needs to be able to utilize a variety of tools and techniques (negotiating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.

Job Description

Primary Duties & Responsibilities:

• Responds to calls or reacts to emergency and non-emergency incidents (medical, law enforcement, injury/accident, et al) on campus. Takes action or makes a note for follow-up on any safety and security issues. Provides Emergency Management support during larger-scale incidents. When not on assignment, patrols the University properties.  • Controls criminal or other significant scenes, including preservation and gathering of evidence. Receives/compiles information for incident reports and conducts initial and follow-up investigations, as assigned. Takes photos, makes videos, or creates any other relevant documentary evidence in support of criminal prosecution, potential insurance claims, and other legal processes.   • Provides necessary follow-up (transports to the medical facility, notifies proper authorities, and undertakes any other necessary coordination) for faculty, staff, students, and visitors after immediate resolution of an incident. Apprehends criminal suspects for on-view or reported criminal activity. Prepares for and testifies in criminal proceedings. • May serve as a Field Training Officer or instructor. May fulfill informal leadership duties in the absence of Leads or supervisors.   • Conducts building checks, which include checking access control devices, door locks, and proactively looking for any possible safety or security hazards. Uses problem-solving skills to resolve issues found during building checks.  • Assists Medical Center personnel and visitors with directions and provides escorts when requested. Partners with customers in assigned geographical areas and assists them in resolving multi-department issues. Provides information and assistance as needed to individuals with special needs.  • Takes possession of found property, attempting to locate the owner, and securing property according to established procedure.  • Enforces parking regulations and provides support to the Transportation Office as needed.

Working Conditions: Job Location/Working Conditions: • Normal office environment. • Requires extensive safety training. • Exposure to blood-borne pathogens. • Exposure to chemicals. • Exposure to animals. • Patient care setting. • Requires protective devices. • Required extensive safety training. • Dust, dirt, grease, or other disagreeable elements. • Alternative work schedule as a regular part of the job (on-call, shifts, evening, weekends).

  Physical Effort: • Typically sitting at a desk or table. • Typically standing or walking. • Typically running or climbing. • Occasional lifting (25 – 50 lbs.). • Using tools requiring high dexterity. • Typically bending, crouching, and stooping. • Repetitive wrist, hand, or finger movement. • Ability to move on and off-campus locations.

  Equipment: • Office equipment. • Simple hand tools. • Operate motor vehicle.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications /Professional Licenses : The list below may include all acceptable certifications, professional licenses and i

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