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Security Systems Technician - Enterprise Physical Operations
Washington University in St. Louis
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About this role
Location St. Louis, MO 63110

 Scheduled Hours 40
Position Summary The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement.
Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.
EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.
EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.
For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.
Position programs both the access control system and stand-alone locks for all WUSM buildings. Works with WUSM departments, BJH Access Control, and other associated entities to solve access control and ID issues. Serves as the main interaction with Facilities Integrated Service Center (FISC) personnel who distribute the ID badges to faculty, staff, and students. Troubleshoots system issues; creates ID badges and enters and updates databases as necessary. Responsible for ordering all supplies necessary for the ID badge processes.
Job Description
Primary Duties & Responsibilities:
• Programs, maintains, and troubleshoots security systems installed throughout the WUSM Campus and interacts with the hospital and Danforth Campus partners. • Works with individual departments’ leadership teams to establish and activate ID badges with the proper access levels and time zones. • Monitors security department practices, situations, and indicators to identify issues and opportunities to introduce security systems technology as a way to improve the overall level of service provided by the Protective Services Department. • Partners with BJH Access Control and other entities to solve access control issues. • Performs changes to systems in programming for holidays, special events, campus closures, etc. • Ability to move around campus as needed. • Assumes oversight of the functions of the Physical Security Manager in his/her absence.
Working Conditions: Job Location/Working Conditions: • Normal office environment. • Requires extensive safety training. • Alternative work schedules. • Exposure to chemicals.. • Requires protective devices. • Exposure to animals. • Patient care setting. • Dust, dirt, grease, or other disagreeable elements. • Alternative work schedule as regular part of job (on-call).
Physical Effort: • Typically sitting at desk or table. • Typically standing or walking. • Typically bending, crouching, stooping. • Repetitive wrist, hand, or finger movement. • Occasional lifting (25 – 50 lbs.). • Ability to move to on- and off-campus locations.
Equipment: • Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications /Professional Licenses : No specific certification/professional license is required for this position.
Work Experience: Customer Service (1 Year) Skills: Not Applicable Driver's License: A driver's license is not required for this position.
More About This Job Preferred Qualifications: • Some college. • Knowledge of database upkeep and software desirable. • Low voltage security system maintenance and repair knowledge. • Some computer knowledge of database operations.
Preferred Qualifications
Education: No additional education unless stated elsewhere in the job posting. Certifications /Professional Licenses : No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting.
Skills: Computer Systems, Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork
Grade G07-H
Salary Range $19.29 - $29.91 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ .
Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position s
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