Rental Account Manager

About this role

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Job Description : Compensation & Benefits

• Base pay: $53,000/year plus monthly uncapped commission • Commission earning potential: $12,000 to $18,000 first year during ramp up • Mileage reimbursement for all business travel • Cell phone: your choice of a company-provided phone or a $35/month phone stipend • Full benefits package , 401(k) with employer match, and a discount on RyderShares

Sales Territory (some overnight travel)

• Montgomery, AL • Mobile, AL • Pensacola, FL

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a Rental Account Manager, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.

Day in the life of a Rental Account Manager: https://youtu.be/ES2U3aWllpc?si=SmztMsB5R_IbAHPf

If you want to keep that momentum moving forward in Transportation & Logistics, you’ve come to the right place. Structured work weeks, competitive pay plus commission, full benefits package, 401k employer match, and a discount on RyderShares.

Job Summary

This position exists as the primary Rental Sales/Marketing function at the BU level and is outside sales, B2B. This position mainly supports the commercial rental and trailer services product lines. It will also increase Ryder’s rental sales presence in the BU, ensuring the generation of profitable new accounts while retaining existing accounts and the ultimate customer satisfaction. The end result should be pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their lease conversion quotas, the position should be an additional lease sales filter for the organization, improving the lease sales productivity and performance for the Lease Sales organization. Your ability to connect, build value and build relationships is critical.

Why Ryder?

Ryder isn’t just a great place to grow your career, it’s a company that has been recognized time and again for excellence, integrity and its commitment to people: • One of the Most Trustworthy Companies in America – Newsweek • America’s Best Large Employers – Forbes • World’s Most Admired Companies – Fortune Magazine • Top Company for Women to Work for in Transportation – Women in Trucking • Overdrive Award – General Motors • Food Logistics’ Top 3PL Award – SDC EXEC • Reader’s Choice Excellence Awards – Inbound Logistics • Top Women to Watch in Transportation • Supplier Environmental Excellence Award – Verizon

Essential Functions

Sales Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess customer’s needs and develop a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representatives are skilled in telemarketing to prospective customers and current customers.

Scope of decision making: Contacting the actual decision maker, developing a competitive proposal.

Customer Retention Maintain contact with customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals.

Scope of decision making: Retaining customers in a price competitive market. Scheduling time for retention visits to long term rental customers to ensure Ryder keeps a good relationship.

Time Administration Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system. Administration, credit approval, collections of receivables, maintenance-PM status and updates of scheduling.

S cope of decision making: Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivables.

Additional Responsibilities

Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills • Ability to build strong customer relationships • Performs work independently with minimal supervision • High energy, self directed, self motivated and able to work as part of a team as well • Flexibility to operate and self-driven to excel in a fast-paced environment • Capable of multi-tasking, highly organized, with excellent time management skills • Highly thorough and dependable • Committed to good ethical business practices • Maintains a high degree of professionalism • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) • Detail oriented with excellent follow-up practices

Qualifications • Bachelor's degree required in Marketing or 5 years equivalent job related experience • One (1) year or more sales experience or equivalent sales training required • Three (3) years or more sales experience preferred • One (1) year or more Industry experience preferred

DOT Regulated No

Job Category Outside Sales

Our Culture & Commitment : At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensatio

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