Rental Account Manager

About this role

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Job Description : BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE  

At Ryder, our most important competitive advantage is our people.    CULTURE- INTEGRITY- FAMILY . As a Customer Service Coordinator,   you’ll   be part of a dynamic team, equipped to succeed and empowered to develop your transportation &   logistics   career. This is an essential   industry   and   we’ve   been in the game since 1933!  

The   Rental Account Manager   exists as the primary Rental Sales/Marketing function at the BU level. This position   mainly supports   the commercial rental and trailer services product lines. Will increase Ryder's rental sales presence in the BU ensuring the generation of profitable new accounts while   retaining   existing accounts.   The end result   should be the pure rental revenue growth, improved   profitability   and improved Return on Assets. In addition, given their lease conversion quotas, the position should be   additional   lease sales filters for the organization improving the lease sales productivity and performance for the Lease Sales organization .  

If   you're   motivated, coachable, and looking for a   fast paced , inclusive environment,   you've   come to the right place. This position comes with a competitive salary and uncapped commission. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!  

Shop Location: Cleveland OH

Hours: First Shift  

Schedule: Monday - Friday

Territory/Region:   Cleveland, Akron and Youngstown

Base Salary: $55,000 + Lucrative Uncapped Commission Structure • Average Commission Year One: $15,000 - $20,000 • Average Commission Year Two: $20,000 - $25,000+

Learn more about our Rental Account Manager role:   https://youtu.be/ES2U3aWllpc?si=BFGte6AKpo94IOJA  

Here i t   from   people   who   work here!  

https://www.youtube.com/watch?v=usBbl6L1V6E  

This is Ryder:  

https://www.youtube.com/watch?v=b24PFgxvVS0  

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.  

You thought   that   was it?   Take a look   at a few of these: Ryder's most recently been named " Top Company for Women to Work for in Transportation "   by   Women in Trucking,   one of   Fortune Magazine ’s “ World’s Most Admired Companies ”, & one of “ Reader's Choice Excellence Awards ” by   Inbound Logistics.   What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their " Supplier Environmental Excellence Award "  

Essential Functions  

• SALES:   Develop leads through cold calls, telephone   solicitation   and customer visits.   Through the use of   product knowledge, assess customer's   needs   and   develops   a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representative   are   skilled in telemarketing to prospective customers and current customers   SCOPE OF DECISION MAKING:   Contacting actual decision maker, developing a competitive proposal. Training of RSR in proper phone skills and marketing techniques  

• CUSTOMER RETENTION:   Maintain   a contact   with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and   long term   rentals   SCOPE OF DECISION MAKING:   Retaining customers in a   price competitive   market. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship  

• TIME ADMINISTRATION:   Proposal and contract development,   maintaining   customer files, preparation of follow-up   correspondence   and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system.   Administration-credit   approval, collections of receivables, maintenance-PM status and updates of scheduling.  

• SCOPE OF DECISION MAKING:   Follow-up within a specific   time frame . Compliance with company procedures. Diplomatically dealing with collection of past due receivables  

  Additional Responsibilities  

• Performs other duties as assigned.  

  Skills and Abilities  

• Strong verbal and written communication skills  

• Ability to build strong customer relationships  

• Performs work independently with minimal supervision  

• High energy,   self directed ,   self motivated   and able to work as part of a team as well  

• Flexibility to   operate   and self-driven to excel in a fast-paced environment  

• Capable of multi-tasking, highly organized, with excellent time management skills  

• Highly thorough and dependable  

• Committed to good ethical business practices  

• Maintains a high degree of professionalism  

• Ability to create and   maintain   professional relationships within all levels of the organization (peers, work groups, customers, supervisors)  

• Detail oriented with excellent follow-up practices  

  Qualifications  

• Bachelor's degree   required   in Marketing or 5 years equivalent   job related   experience  

• One (1) year or more sales experience or equivalent sales training   required  

• Three (3) years or more sales experience preferred  

• One (1) year or more Industry experience preferred  

#LI -JM  

#INDexempt     

#FB   

Job Category Outside Sales

Our Culture & Commitment : At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

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