Records Information Specialist

About this role

Our associates celebrate lives. We celebrate our associates.

Performs detailed review of property records; reading, analyzing and interpreting contracts, legal documents and other records to establish ownership/rights of property. Compares various data to ensure all critical information is recorded. Applies proven problem-solving skills to reconcile discrepancies between multiple record sources. Performs high-quality, heavily detailed work with accuracy and efficiency on a daily basis. Maintains professionalism when interacting with team, location staff and other organizational groups.

JOB RESPONSIBILITIES  • Review multiple data fields including name, address, date and other critical information for completeness and accuracy • Responsible for data entry of reconciled and reviewed critical information listed above and other vital statistics • Reconcile discrepancies between multiple record sources • Utilize superior attention to detail to identify variances in location records including ownership, dates and transfers • Physically retrieve records from various locations (vaults, shelves, file cabinets, attics, basements, etc.) to perform daily tasks • Assists with quality assurance and some analysis of Excel spreadsheets • Assist with property verification walks with location maintenance representative • Perform quality reviews of completed reconciliation work • Manages workload and provides summary reports to management when necessary • Works with group leadership to complete high priority projects and interacts with other corporate departments to manage data flow and deadlines • Identifies opportunities to streamline tasks associated with daily work functions • Adapt to changing work requirements and environment as needed

MINIMUM Requirements    Education: • High school diploma or equivalent; Bachelor’s degree in Business, Accounting or Finance or relevant field of study preferred

   Experience: • A minimum of 2 years applicable work experience in area requiring strong attention to detail (e.g., experience auditing contracts and financial records) • Lean experience a plus

   Knowledge, Skills & Abilities: • Strong problem solving abilities • Proficiency in Microsoft Word, Excel and Outlook • Highly detail-oriented with a careful eye for quality control and presentation of work • Occasional travel (up to ~30%) as required • Self-motivated and driven to produce results within tight deadlines and with maximum quality within allowed time constraints • Strong verbal communication skills; ability to articulate project status as needed

   Preferred: • Knowledge of Funeral and/or Cemetery field operations • Intermediate Excel skills (complex formulas, pivot-tables, v-lookups and other intermediate functions)

Work CONDITIONS   Work Environment When considering the work environment associated with this job, the following factors will apply: • Shared workspaces in close proximity to coworkers • Out-of-state or state-wide travel may be required for a weeks at a time • Professional dress is required

Work Postures When considering the work postures associated with this job, the following factors may apply: • Frequent, continuous periods of time standing, up to 6 hours per day • Sitting continuously for many hours per day, up to 6 hours per day • Climbing stairs to access buildings frequently

Physical Demands When considering the physical demands associated with this job, the following factors may apply: • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage • Ability to ascend/descend step-ladders to retrieve files from ground floor and top shelves of vaults, often in tight spaces • Ability to move bankers boxes of files (~50lbs) • Keen vision (with or without corrective lenses) required to read historical documents/images (paper & electronic) and obtain key pieces of information, transcribing them accurately into electronic spreadsheet

Work Hours When considering the work hours associated with this job, the following factors may apply: • Working beyond “standard” hours as the need arises

Postal Code: 30294

Category (Portal Searching): Administration and Clerical

Job Location: US-GA - Ellenwood

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