Quality manager

About this role

Shift 1 (United States of America) Essential Duties and Responsibilities   include the following:  

• Direct the planning, implementation and maintenance of an effective quality assurance organization and quality system for processing information and materials into finished products, which could include, but is not limited to collecting, compiling, analyzing, and reporting quality data  

• Collaborate with the quality team within   Coperion   Germany to ensure the   Coperion   Quality System has global alignment on its policies, processes, documentation, and reporting  

• Maintain   the documentation   required   for the ISO certification and coordinate audits with ISO auditor  

• Manage   Coperion’s   compliance with ISO standards  

• Develop,   execute,   and   maintain   strategies to improve equipment performance and reliability, minimize quality   costs   and increase customer satisfaction  

• Develop the system to ensure quality practices and standards are incorporated into manufacturing and engineering processes, and that quality standards are effectively   established , documented, and implemented    

• Design the system to properly coordinate and conduct process audits to ensure compliance to and effectiveness of standards  

• Develop and coordinate the implementation of quality plans, audit sheets,   standards   and procedures   required   to support sales, engineering,   purchasing   and production processes  

• Development, implementation and audit the training provided to associates in the proper use of the non-conformance reporting system   

• Analyze the non-conformance tracking system for effectiveness and to   identify   training needs and   facilitate   the use of non-conformance data into departmental and company quality metrics  

• Drive the organization’s   problem solving   activities related to lean initiatives, which includes the identification of root-causes and coordination of both immediate resolutions and permanent countermeasures; recommend procedures, inspections, tests, and audits that improve the quality function of the organization; learn, understand, communicate, and implement lean systems consistent with company policy  

• Drive the   timely   and cost-effective resolution of customer problems by coordinating the technical analysis of product failures and returned goods with   appropriate resources   from engineering, manufacturing, suppliers, subcontractors, and independent consultants.  

• Define and implement quality activities to ensure that goals are clearly defined, responsibilities are clearly communicated, and   appropriate training   is provided .    Audit activities to verify that implementation is effective and to   identify   the need for changes  

• Identify   opportunities and implement plans to enhance the overall profitability of the Company.  

• Actively support organizational health and excellence through leading projects and initiatives   identified   during the SDP process  

• Design and coordinate   together with Purchasing Leadership   Coperion’s   Supplier-Quality-Management   in order to   continuously improve supplier quality and on-time-delivery  

Supervisory Responsibilities :   Responsibilities include interviewing,   hiring,   and training employees; planning,   assigning   and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  

  Skills/Experience :    

• 7-10   years relevant experience  

• Proficient in ISO 9001  

• Intermediate Excel & Microsoft Office   

• Ability to make decisions in a fast-paced environment  

Education :  

• Bachelor’s degree in   from a college or university in operations management or business preferred  

Travel :     

5%   

Who we are:  Coperion ( www.coperion.com ) is a global industry and technology leader in process technology serving a variety of end markets, including plastics, plastics recycling, food, pet food, pharmaceuticals, cosmetics, chemical, battery, and mineral industries. Every day, our teams of experts create individual, high-quality process technologies and systems optimized for the best end products, highest efficiency, and sustainability. Coperion is a business unit of Hillenbrand. 

Hillenbrand ( www.hillenbrand.com ) is a global industrial company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

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