Project Outreach Specialist Senior-Staff

About this role

Job Posting End Date 08-17-2026 Please note the job posting will close on the day before the posting end date.

Job Summary

This position is a key resource for public interactions and project outreach to support AEP’s electric transmission investment in Ohio, Indiana, and Michigan. Specifically, this senior level contributor is instrumental in representing AEP and its operating companies. This individual will perform with little oversight on complex projects to help AEP and its affiliates successfully put transmission projects in service. As a senior member of the team, this individual is also responsible for coaching, training, quality control, vendor on-boarding, and support of region wide support tools including AEPTransmission.com and other traditional and electronic tools. This position requires the ability to lead people and contractors. A lead member of project outreach team who interfaces with or supports interactions with external audiences, including individual customers, media outlets, and regulatory and elected officials Job Description

What you’ll do: • Works directly with affected or potentially affected landowners to gain beneficial project routing information and resolve issues before and during the transmission line routing process. • Represents AEP Transmission and projects to external affairs teams and educates the public (landowners, thought leaders, elected officials) about proposed transmission projects. • Determines and guides customer outreach strategies that improve two-way communications and line routing success at the project level. Also, will have the responsibility of directing outside consultants and resources in support of individual projects. • Provides field support to transmission siting, line engineering, right-of-way, and project management team to ensure projects are executed on time. • Works closely with Project Management, Line and Station Engineering, Right of Way, Corporate Communications, and External Affairs to foster two-way communications between key stakeholders and the project team to improve success in siting transmission projects. Coordinates deployment of resources accordingly.

What we’re looking for: Project Outreach Specialist Senior SG7 Education: • Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations, public affairs, or related field.

Experience:  • Four years' experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field

Project Outreach Specialist Principal SG8 Education: • Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.

Experience: • Minimum five years' experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.

Project Outreach Specialist Staff SG9 Education: • Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.

Experience: • Minimum five years’ experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field. 

In addition: • Travel requirements are expected 20-30% of the time. • Some overnight travel to facilities and projects (field work) is required periodically.

• Physical demand level is sedentary • These are additional expectations for the job and could include specific work experience, license / certifications, preemployment testing, expectations about travel, shift work, etc. • The ability to handle multiple projects and assignments is critical. • May require extended hours to accomplish assigned tasks to meet requirements and schedules.

Where you’ll work This role sits on site in New Albany, Ohio What you’ll get: Project Outreach Specialist Senior SG7($87,633-$109,544) Project Outreach Specialist Principal SG8($98,993-$128,689) Project Outreach Specialist Staff SG9($116,255-$151,132) In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Where Putting the Customer First Powers Everything We Do

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! American Electric Power (On-Site) $87K- $151K / Year   #LI-Onsite #AEPCareers #projectoutreach

Compensation Data Compensation Grade:

SP20-009 Compensation Range:

$87,633.00 - $151,132.50 The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

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