Project Manager, Digital Physiology

About this role

At Clario, a part of Thermo Fisher Scientific, the Manager, Project Management is responsible for implementing departmental strategies, monitoring project progress, and leading a team of Project Management professionals to achieve departmental and corporate objectives. This role provides operational leadership, drives customer satisfaction, promotes process excellence, and supports the development of high-performing teams within a dynamic and fast-paced environment. The successful candidate will collaborate across functions to ensure efficient project delivery, operational effectiveness, and continuous improvement while fostering a culture of accountability, collaboration, and customer focus. What We Offer • Competitive salary and annual performance incentive opportunities • Comprehensive medical insurance coverage • Life and disability insurance programs • Employee assistance and well-being programs • Professional development and career growth opportunities  

What You'll Be Doing • Partner with departmental leadership to ensure strategic objectives are effectively implemented and delivered according to established timelines. • Lead, mentor, and develop Project Management team members through coaching, career planning, and competency development. • Ensure appropriate onboarding, training, and documentation processes are completed and maintained. • Review project system setups, processes, and documentation to ensure compliance with quality standards and Standard Operating Procedures (SOPs). • Conduct routine team meetings to facilitate communication, monitor workload, and support resource forecasting. • Collect, monitor, analyze, and report on team performance metrics to assess productivity, efficiency, and operational effectiveness. • Serve as the primary escalation point for customer concerns and collaborate with internal and external stakeholders to drive timely resolution. • Lead hiring, onboarding, training, and performance management activities for Project Management team members. • Promote collaboration across departments to ensure effective communication, efficient resource utilization, and successful contract execution. • Develop and implement strategies to enhance customer service and streamline Project Management processes. • Ensure compliance with training requirements and documentation standards. • Support the development, review, and maintenance of SOPs, departmental training plans, and job descriptions. • Lead departmental initiatives and process improvement efforts related to systems, services, and operational workflows. • Participate in customer meetings and presentations alongside Business Development and Operations teams as required. • Perform additional responsibilities and special projects to support organizational objectives.  

What We Look For • Bachelor's degree required; Master's degree preferred. • Minimum of six years of experience in telecommunications, SaaS technologies, Clinical Trials, Healthcare IT, pharmaceuticals, or a related industry. • Demonstrated Project Management experience within a high-volume, fast-paced environment. • Six or more years of people leadership experience preferred, including direct management of teams of 15 or more employees. • Proven ability to lead, develop, and scale high-performing teams. • Knowledge of the pharmaceutical drug development process. • Experience working within Software Development Life Cycle (SDLC) environments. • Strong understanding of project management methodologies, operational processes, and customer service principles. • Excellent organizational, interpersonal, communication, time management, and prioritization skills. • Ability to build effective partnerships and collaborate across multiple functions and leadership levels. • Strong analytical and problem-solving capabilities with a focus on continuous improvement. • Proficiency with Microsoft Office applications. • Willingness and ability to travel domestically and internationally, approximately 20% as business needs require. • Commitment to quality, customer satisfaction, operational excellence, and team development.  

At Clario, a part of Thermo Fisher Scientific, you'll have the opportunity to contribute to groundbreaking clinical research that helps bring innovative therapies to patients worldwide. Join a global team dedicated to scientific excellence, collaboration, and making a meaningful impact on human health.

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