IS Project Manager II - Digital Health

About this role

Primary Location Remote Department IS Digital Health Shift Day (United States of America) Schedule Full time Weekly Hours 40 FTE 1 Employee Status Regular   *Expected Starting Pay Range $81,723.20 - $104,208.00 *Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

  Join Cincinnati Children's Information Services as an IS Project Manager II – Digital Health and help lead innovative technology initiatives that advance the future of pediatric healthcare. In this role, you will manage complex projects from initiation through completion, partnering with clinical, operational, and technical teams to deliver solutions that improve patient care, enhance the caregiver experience, and strengthen organizational outcomes. Supporting our   Web Services, Software Engineering,   Integration Services, and   Customer Relationship Management portfolio s,   you will play a key role in driving strategic digital health initiatives while collaborating with cross-functional teams across one of the nation's leading pediatric healthcare organizations.  

JOB RESPONSIBILITIES  

Workflow  

• Facilitate the process of workflow analysis and improvement.   

• Enable groups to define and understand their current workflows and   identify   areas for improvement or redesign.   

• Coordinate   appropriate technical/application   resources to provide a thorough understanding of   synthesis   of changes to systems and processes.   

• Understand the complexity of change management in a large academic health care institution and guide groups to evaluate options that are meaningful and possible.   

Project Management  

• Develop and manage project plans, timelines, and activities.   

• Facilitate the maintenance of issue lists, build and decision documentation, meeting minutes, agendas, and status reports as well as other tools crucial to project success.   

• Facilitate cross-functional work teams that include internal employees, technical support, operations personnel, vendor consultants, clinicians, hospital   administration   and end users.   

• Provide regular project updates and status reports for IS management and ensure   timely   escalation of issues when necessary.   

Customer Service  

• Ensure outstanding end-user support is provided; adhere to and promote continual adoption of change management policies and procedures.   

• Model outstanding customer service behavior, including   timely   and effective follow-up with customers.   

• Always maintain CCHMC's service standards of being Courteous, Attentive, Respectful and Enthusiastic team members, and Safe (CARES).   

• All other duties as assigned.   

Process Improvement  

• Facilitate the process of technology analysis and improvement.   

• Have   ability   to enable groups to define and understand their current technology profile and their future needs.   

• Work with IS technical resources to define technical criteria for selection of vendor solutions and coordinate   vendor   selection process.   

• Acquire   domain knowledge   in order to   facilitate   the identification and understanding of key project requirements and issues.   

• Recruit expert resources to ensure   state of the art   technology is presented and evaluated.   

JOB QUALIFICATIONS  

• Bachelor's degree in a related field   

• 2+ years of work experience in a related job discipline  

PREFERRED QUALIFICATIONS  

• Bachelor's degree in Information Technology , Business, Healthcare Administration, Project Management, or   a related   field;   Master's   degree preferred.   

• Project Management Professional (PMP) certification or equivalent project management certification preferred.   

• Experience managing technology projects within a healthcare, academic medical center, or other highly regulated environment.   

• Experience leading enterprise software implementations, upgrades, or system optimization initiatives.  

• Familiarity with Epic   and/ or   other   digital health technologies.    

• Experience   utilizing   project management methodologies, including Agile, Scrum, Waterfall, or Hybrid approaches.   

• Experience using project management tools such as Microsoft Project, Azure DevOps, Jira, Smartsheet, ServiceNow, or similar platforms.   

• Demonstrated ability to manage multiple concurrent projects with competing priorities while   maintaining   quality and timelines.   

• Strong stakeholder management skills with experience partnering with executive leadership, clinical teams, operational departments, and technical teams.   

• Excellent facilitation, presentation, and written communication skills with the ability to translate complex technical concepts for non-technical audiences.   

• Experience with organizational change management, process improvement, and workflow optimization initiatives.   

• Knowledge of healthcare privacy, security, and regulatory requirements (e.g., HIPAA) as they relate to technology projects.   

• Experience managing vendor relationships, statements of work (SOWs), contract deliverables, and implementation partners.   

• Demonstrated ability to   identify   project risks, develop mitigation strategies, and proactively resolve issues.   

• Experience supporting digital transformation or patient engagement initiatives.  

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

  Cincinnati Children's is:   • Recognized by U.S. News & World Report as a  top 10   best Children'

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