Product Program Senior Manager, NA

About this role

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Strategy & Transformation Department

The Strategy & Transformation team in North America is responsible for shaping and advancing the company’s strategic agenda during a period of rapid growth. The team partners closely with leaders across the business to translate strategy into execution, strengthen enterprise capabilities, and ensure initiatives are clearly understood and effectively adopted at scale.

Position Overview  

This position will be based on-site at our office in Denver, CO, in alignment with our flexible work policy (3 days on site required, 2 days flexible).

The Product Program Manager, Strategy & Transformation, North America serves as a critical execution and integration partner across the Strategy & Transformation organization. This role combines product management, program management, business analysis, process improvement, organizational enablement, and portfolio management disciplines to help transform strategic priorities into scalable business outcomes.

This individual is responsible for maintaining visibility across the Strategy & Transformation portfolio, documenting requirements, capturing evolving business processes, managing project and product backlogs, facilitating stakeholder alignment, and ensuring leaders have the information necessary to make informed decisions.

The Product Program Manager serves as a central coordination point across Strategic Programs, Enterprise Adoption & Enablement, Data Science, Process Engineering, Operations, Information Technology, Finance, People & Culture, and other business stakeholders. The role helps ensure initiatives move efficiently from concept through execution while preserving organizational knowledge, driving transparency, and creating repeatable operating practices.

This role is ideal for a highly organized systems thinker who thrives in fast-moving environments, enjoys solving complex business problems, and can balance strategic thinking with strong execution discipline.

Essential Job Functions

Product & Portfolio Management • Manage and maintain an integrated portfolio backlog across Strategy & Transformation initiatives, enhancement requests, strategic priorities, and operational improvements.

• Partner with business stakeholders to identify, define, and prioritize business needs.

• Translate business opportunities and challenges into clear requirements, user stories, workflows, and success criteria.

• Facilitate prioritization activities and help leaders balance competing demands across multiple teams.

• Establish and maintain scalable intake, governance, and prioritization processes.

Program Management & Execution • Coordinate cross-functional initiatives from intake through implementation.

• Develop and maintain project plans, dependency maps, milestones, action logs, risk registers, and status reporting.

• Facilitate stakeholder meetings, working sessions, steering committees, and project reviews.

• Identify, track, and escalate risks, blockers, and key decisions.

• Drive accountability and execution discipline across multiple workstreams.

• Support strategic planning cycles, operating reviews, and quarterly business reviews.

Business Analysis & Requirements Management • Conduct stakeholder interviews and discovery sessions to gather and document requirements.

• Develop business requirements, functional requirements, use cases, process maps, user stories, and acceptance criteria.

• Support solution evaluation, scoring, sprint planning and implementation planning.

• Partner with Data Science, Technology, and business teams to validate business needs and expected outcomes.

• Ensure documentation remains current as initiatives evolve.

Process Documentation & Organizational Knowledge Management • Document current-state and future-state processes, workflows, operating models, and governance structures.

• Create and maintain playbooks, standard operating procedures, implementation guides, decision logs, and lessons learned repositories.

• Capture what worked, what did not work, and recommended improvements for future initiatives.

• Establish a central source of truth for Strategy & Transformation project and process documentation.

• Support operational excellence, process improvement, and standardization efforts across the organization.

Communication, Reporting & Stakeholder Engagement • Develop executive-ready reports, dashboards, presentations, and status updates.

• Create clear stakeholder communications regarding project progress, upcoming decisions, risks, and milestones.

• Support change readiness, stakeholder engagement, and adoption efforts.

• Partner closely with Adoption & Enablement and Content Creation resources to communicate strategic initiatives effectively.

• Ensure leaders and stakeholders have visibility into priorities, progress, and outcomes.

Continuous Improvement • Identify opportunities to improve execution, governance, communication, prioritization, and reporting practices.

• Leverage lessons learned and stakeholder feedback to improve future delivery approaches.

• Promote a culture of transparency, accountability, and continuous learning.

• Support the implementation of automation, workflow optimization, and operational excellence initiatives where appropriate.

• Drive ongoing improvements to portfolio management and project delivery processes.

Job Requirements Education: • Bachelor’s degree in a related field, or equivalent practical experience

Experience: • 10+ years of experience in Product Management,

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