Process Optimization Program Manager Lead, HR Technology

About this role

Whether you’re a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.

Why Rosendin? Committed. Innovative. Engaged. If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best.  As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! 

YOUR NEXT OPPORTUNITY:

The Process Optimization Program Manager Lead, HR Technology is a senior individual contributor who owns the health, functionality, and continuous improvement of Rosendin's HR technology ecosystem, with Workday as the core platform. This role goes beyond maintaining what exists today: it is responsible for proactively identifying process problems and recommending options/solutions across HR and the business and partnering and communicating effectively and efficiently to present the issues/options/solutions with the right internal teams and external partners to ideate and deliver automation and enhancement solutions that solve them. This person leads the full lifecycle of HR technology optimization work: partnering with functional teams to surface gaps; recommend opportunities, options, and solutions; developing scoping; and prioritizing enhancement and automation requests; managing and continually improving a centralized intake process for technology-related requests companywide; building and maintaining a formal testing framework that flexible for both current/future business needs; and serving as the primary liaison to lead the discussion with IT and external vendors to ensure delivery is accurate, fluid, and on time. This person also owns the HR technology roadmap, giving leadership a single, reliable view of what is in flight, what is planned, and what has been delivered. This role sits within HR Operations and works cross-functionally with Payroll, Learning & Development, Total Rewards: Compensation & Benefits, Talent Acquisition, HR, IT, and external technology vendors and consultants. It requires prior experience directly leading multiple Workday implementations end to end, not just supporting them, along with the judgment and stakeholder credibility to operate as a senior-level individual contributor across the full HR technology stack. It does not currently manage people.

WHAT YOU’LL DO:

HR Technology Strategy & Implementation Leadership • Lead full-cycle implementation and optimization work across Rosendin's HR technology stack, with Workday as the primary platform, applying prior hands-on experience leading (not just supporting) system implementations from requirements through go-live.

• Design, build, and maintain a formal testing framework (including regression, UAT, and release testing protocols) to validate business process configuration, security, integrations, and periodic Workday releases before they reach production.

• Own configuration decisions, recommend options/solutions for improvements, and properly document rationale across core Workday areas relevant to HR Operations, including business process framework, security and domain policies, calculated fields, and reporting, in partnership with IT for build and technical execution.

• Evaluate new HR technology needs and options as they arise, and make informed recommendations with impact outlined on build, configure, or buy approaches, including exploring Workday Extend, integrations, or third-party tools where appropriate.

• Identify, understand, map out impact, recommend process options/solutions with rationale, and develop high level summary so impacted groups can make timely/proactive informed and actionable decisions on how changes in one area of Workday (e.g., Core HCM) affect downstream processes such as Payroll, Time & Absence, Benefits, Compensation, Performance, Learning and Development, etc. and account for those dependencies in planning and testing.

• Partner with HR teams to provide advanced consultation, direction, and options/solutions on at least 1-2 Workday Modules (Performance, Advanced Compensation, Talent Acquisition, Learning & Development, etc.

Process Innovation & Automation • Proactively identify process breakdowns and inefficiencies across HR and business teams and develop solutions/recommendations rather than waiting for issues to be escalated.

• Ideate solutions; ensure all teams understand the pros/cons of the options; and recommend solutions with the appropriate internal teams (Payroll, HR Operations, IT, and others) and external partners (Workday, third-party vendors, implementation consultants) to design automations and enhancements that solve the root problem.

• Build the business case for proposed automations and enhancements, including expected impact, effort, dependencies, and risk, to support prioritization decisions.

• Build/maintain and continuously recommend improvements to overall HR processes that capture and connect both non-system processes (ie: PM plan, Intake Process, etc.) and system processes (ie: WD Workflow, Interconnected/Integrated systems like Fusion, Fidelity, etc.) to enable high level of overall process at any time.

• Bring forward leading practices from the broader Workday and HR technology co

Similar jobs

• Project Manager, HR Technology — Arrow Electronics · US-CO-Denver, Colorado (Panorama Arrow Building)
• Senior Manager - HR Technology — Invesco · Atlanta, Georgia | Houston, Texas
• Senior Program Manager, HR Operations — Asteralabs · San Jose, California, United States
• Associate Manager, HR Technology Solutions — SC Johnson Candidate Portal · Remote
• Program Manager - Human Resources — Children's Healthcare of Atlanta · Children's Healthcare of Atlanta Support Center
• HR Operations Program Manager — Rosendin · Office NC Charlotte | Office VA Richmond | Office VA Sterling
• Director of HR Technology — Service Corporation International · TX - Houston
• Manager, People Technology — Integritymarketing · Dallas, TX