Principal Technical Account Manager, Inventory

About this role

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

WHAT WE DO:

Principal Technical Account Managers oversee integrations with inventory/publisher partners. The Principal TAM is responsible for the success of technical engagements across assigned partner integrations (both new and ongoing) by providing thought leadership on best practice implementations and technical guidance. They serve as senior liaisons between our partners and Engineering teams. This candidate isn't expected to build software but will leverage multiple technologies and tools to manage complex, custom integration projects. The Principal TAM is a solution oriented advisor who can understand and communicate advanced engineering concepts to non-technical stakeholders, and who evangelizes The Trade Desk's value proposition and technology to partners. Beyond serving as a technical advisor, this person identifies new opportunities where our products can better serve partners' businesses and helps set the technical direction for the team's approach to inventory partnerships.

SKILLS SUMMARY:

• Strong acumen for technical account problem solving - including analytic, troubleshooting, and general problem solving abilities.

• Coach - enjoys developing technical talent. Should have a passion for educating, training, and building the confidence of TAM team members to think critically about inventory integrations.

• Great written and verbal communication skills - this candidate will interact with some of our company's largest inventory partners, providing timely, professional service while keeping projects on track, documenting client projects, and keeping the team updated on status.

• Fast learner - candidate must be able to quickly grasp and explain new technical subjects. Must be curious, creative, and thorough.

• Ability to influence people - superior partner relationship and account management skills, including the ability to influence and advocate for TTD's product and technology initiatives, even when it differs from what a partner initially proposed. Acts as a technical expert to consult partners toward the best solution.

• Project management abilities - responsible for understanding department initiatives and executing them into actionable items across the team, managing long term (multi month) integrations, setting timelines, keeping stakeholders updated, and independently driving the process forward. Superb attention to detail required. Experience with a formal project management method is a plus.

• Selfless team player - who works with deal makers and teams such Product, and Engineering to manage key technical relationships with inventory partners and derive maximum value from those partnerships. Must navigate and communicate across many different stakeholders and personalities.

Who you are:

• 8+ years of work experience in a technical client-facing role

• 3+ years of adtech or adjacent industry experience

• Experience partnering with publishers, SSP's, or DSP's

• Bachelor's degree from an accredited four-year university

• Experience with SQL, web technologies/web programming languages, and APIs

• Demonstrable creative thinking and problem-solving abilities

• Ability to manage multiple priorities and perform in a fluid, fast-paced work environment

• Experience working with clients, product, and engineering teams, with the ability to break down complex concepts for non-technical stakeholders

• Proficient working knowledge of Excel, Office, and Outlook

• Experience with digital advertising technology such as programmatic strongly preferred

• Proficient in oRTB

• CTV integration experience a plus

#LI-JS1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal,

Similar jobs

• Manager, Technical Account Management — Clickup · Remote
• Manager, Technical Account Management — Benepass · Remote
• Senior Product Manager, Inventory & Operations — Renttherunway · Brooklyn, NY (Rent the Runway HQ)
• Senior Technical Account Manager — 1password · Remote
• Senior Technical Account Manager — Nice · Remote
• Senior Technical Account Manager — Leadbank · Remote
• Senior Technical Account Manager — Ledger · New York, United States
• Senior Technical Account Manager — Plume · Denver, CO