Patient Care Coordinator

About this role

At Beltone, we are passionate about delivering the gift of hearing. As a Patient Care Coordinator, you can change the lives of our patients. Our success   is contributed   to a collaborative work environment where patient needs always   cone   first and employees are empowered.  The Patient Care Coordinator will be the face of the practice and will create an extraordinary patient experience.   

Compensation is $19/hour. Benefits include 2 weeks of   PTO   and other benefits are available.  

Responsibilities         

• Perform general office and administrative duties   assisting   the Hearing Care Professional (HCP) with the patient process.  

• Successfully   utilize   the scheduling system to maximize test opportunities for the office.  

• Actively call current,   past   and potential patients through identified sources.  Track and report appointment results.  

• Develop and   assist   the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.  

• Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.  

• Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).     

• Verify patient eligibility,   submit   insurance claims.  Manage process until claim is funded.  

• Reconcile cash balance and manage Account Receivables and Payables.  

• Maintain a clean and welcoming office and work environment.  

Qualifications  

• High School diploma or equivalent is   required .  

• 2 years’ office experience is preferred.  

• 2 years’ sales and customer service experience preferred.  

• Must be proficient in   MS   Office.  

• Team player with an enthusiastic and positive attitude.  

Beltone offers innovative hearing technology, plus superior patient care which makes us   a great place   to grow professionally.  You can expect a wide range of excellent employee benefits that make it truly rewarding to work with us.  We value commitment to excellence in patient care, integrity,   honesty   and respect for our internal staff.   

Applicable experience includes candidates with employment history of :  Medical   Receptionist, Receptionist in healthcare office, Front Desk Reception  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.   

#LI-Beltone

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