Navigator, Operations & Facilities, Global

About this role

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Information Technology Department  

The Information Technology Department architects and   operates   the digital foundation powering Vantage Data Centers' global operations while pioneering the intelligent transformation of how we work. Our integrated IT/AI organization delivers enterprise-grade infrastructure, networking, cybersecurity, and end-user services with operational excellence, while simultaneously developing artificial intelligence capabilities that drive measurable business value. We are transforming our service delivery model around ITIL best practices, comprehensive automation frameworks, and governance structures that enable both stability and innovation. Our teams collaborate across Infrastructure, Network, Service Desk, IT Engineering, and Artificial Intelligence functions, emphasizing service over technology and recognizing that success is measured by business outcomes rather than technical implementations. This is an exceptional time to join as we fundamentally reshape how technology serves the organization, creating an environment where operational discipline and innovative experimentation   work as complementary forces.  

Artificial Intelligence Team  

The Artificial Intelligence Team exists to amplify human potential through intelligent technology.   We're   building an AI-powered ecosystem that transforms how Vantage creates value, freeing our people from routine work so they can focus on innovation and strategic thinking that truly differentiates us in the market. Through responsible AI implementation across operations, engineering, and business functions,   we're   not just automating processes;   we're   reimagining what's possible when human creativity partners with artificial intelligence. Our approach centers on measurable business outcomes, ethical governance, and creating capabilities that make every team member more effective while positioning Vantage at the forefront of the intelligent infrastructure revolution.  

Position Overview  

This position is based remotely in the United States. Preferred in Denver, CO.

The Navigator, Operations & Facilities , Global   serves as a trusted advisor and discovery catalyst embedded within Vantage’s Operations & Facilities function. This role acts as the critical bridge between business operations and AI possibilities, translating operational friction points into validated opportunities for AI-driven transformation. Rather than managing programs or building solutions, this Navigator discovers,   validates , and prepares high-impact AI opportunities for rapid prototyping by the Accelerators team .    Operating as an embedded AI busi ness partner, this role focuses on AI-driven operational excellence across Vantage’s global portfolio of operating data centers. This Navigator operates at the critical intersection of facility operations and intelligent technology, identifying opportunities where AI can enhance uptime reliability, optimize energy efficiency, predict equipment failures before they impact service, and streamline the complex operational workflows that keep mission-critical infrastructure running at peak performance .    This pos ition   represents   the front line of Vantage’s AI transformation within Operations & Facilities, where strategic vision meets operational reality. Success requires equal   parts   business acumen, technical fluency, and the interpersonal skills to build trust across diverse stakeholders who may be skeptical, curious, or enthusiastic about AI’s potential.  

Essential Job Functions  

• Embed within Operations & Facilities teams to build trusted relationships with site directors, facility managers, critical environment engineers, and operations staff, becoming the go-to resource for AI opportunity identification across all aspects of data center operations.  

• Conduct structured discovery sessions to map current state operational workflows across power management, cooling optimization, capacity planning, preventive maintenance, incident response, and environmental monitoring,   identifying   where AI can   eliminate   constraints and predict issues before they escalate.  

• Translate operational challenges into preliminary AI use cases, assessing feasibility against available SCADA/BMS/DCIM data, sensor infrastructure, and organizational readiness for predictive and prescriptive operations.  

• Validate AI opportunities through rapid assessment of business value potential within operational contexts, evaluating impact on uptime improvement, energy cost reduction, maintenance optimization, capacity   utilization , and operational efficiency.  

• Develop detailed intake documentation that captures operational context, data source inventory from BMS/DCIM/SCADA systems, integration requirements, alarm and threshold frameworks, and preliminary success criteria for handoff to the Accelerators team.  

• Maintain deep knowledge of data center operational standards, critical infrastructure systems, redundancy architectures, and regulatory compliance requirements to ground AI opportunities in practical operational reality.  

• Champion responsible AI principles in operational contexts, ensuring solutions proposed for mission-critical environments include   appropriate human   oversight, failsafe mechanisms, and risk thresholds.  

• Build and nurture a champion network within Operations & Facilities,   identifying   site leads, shift supervisors, and critical environment engineers who can amplify AI adoption and provide operational

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