Microsoft Dynamics 365 Business Applications - Client-Facing Senior Technical Architect

About this role

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description: What It Means to Be a Consultant at Crowe Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes.

In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you take on broader account ownership, balancing project leadership with growing involvement in client strategy and solution development.

Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence

Crowe is seeking a hands-on Senior Technical Architect specializing in Microsoft Dynamics 365 Business Applications.

This is a client-facing, individual-contributor role for an architect who remains close to technology and is comfortable working directly within Dynamics 365, Power Platform, Azure, and the associated development and application lifecycle management toolsets. The Senior Technical Architect will design solutions while also helping delivery teams implement them. The successful candidate will be expected to configure environments, develop prototypes, review code, troubleshoot technical issues, establish integration patterns, support DevOps pipelines, and validate those architectural decisions work in practice. This position is well suited for a technically driven professional who is progressing toward broader architecture leadership while continuing to build and deliver solutions.

Responsibilities Hands-On Architecture and Engineering • Design solutions across Dynamics 365 Finance and Operations, Dynamics 365 Customer Engagement, Dataverse, Power Platform, and Azure.

• Define application, integration, data, security, and environment architecture.

• Select appropriate integration patterns, including OData, REST APIs, Dataverse, dual-write, DMF, batch, and event-driven messaging.

• Design integrations using Azure Functions, Logic Apps, API Management, Service Bus, Event Grid, and related Azure services.

• Review X++, extensions, data entities, Power Platform components, APIs, and integration implementations.

• Build prototypes and proofs of concept to validate technical decisions.

• Troubleshoot application, integration, deployment, security, and performance issues.

Delivery Leadership • Serve as the technical lead from discovery through implementation, go-live, and hypercare.

• Establish environments, source control, branching, deployment pipelines, solution layering, telemetry, and engineering standards.

• Translate architecture into actionable work for developers and consultants.

• Provide estimates and identify technical risks, dependencies, and assumptions.

• Conduct design, code, configuration, and deployment reviews.

• Partner with clients, functional architects, project managers, Microsoft, and delivery teams.

Engineering Quality and Application Lifecycle Management • Define and enforce engineering standards for Dynamics 365 extensions, Power Platform solutions, Azure components, integrations, and automated deployments.

• Implement and improve application lifecycle management using Azure DevOps or GitHub, source control, automated pipelines, managed solutions, environment variables, connection references, and deployment validation.

• Promote automated testing, telemetry, logging, monitoring, and repeatable deployment practices.

• Establish extension and customization standards that minimize unsupported modifications and improve maintainability.

• Ensure solutions comply with security, data governance, environment management, and operational support requirements.

Copilot, Automation, and AI Enablement • Design secure, governed data and integration foundations for Copilot and AI-enabled use cases.

• Evaluate and implement automation using Power Platform, Copilot Studio, and Azure services.

• Help clients adopt AI capabilities with appropriate security, compliance, monitoring, and human oversight.

Client Advisory and Pre-Sales Support • Lead technical discovery sessions, architecture workshops, demonstrations, and technical deep dives.

• Contribute to proposals, statements of work, estimates, and delivery plans.

• Explain technical decisions and tradeoffs clearly to technical and business stakeholders.

• Create reusable reference architectures, accelerators, and implementation patterns.

• Mentor developers and consultants through technical reviews and coaching.

Basic Qualifications • 7–10 years of professional experience designing, developing, and delivering

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