Medical Director

About this role

Medical Director – All Creatures Pet Hospital Gardendale, Alabama

Position Summary The Medical Director (MD) serves as the clinical leader and medical voice of All Creatures Pet Hospital , setting the standard for excellence in medical quality, exceptional patient care, positive client experiences, and a collaborative, high-performing team culture. As a trusted veterinarian within the community, the MD leads by example—delivering high-quality medicine, mentoring and developing associate doctors, and fostering an environment where quality, compassion, and teamwork thrive.

At All Creatures Pet Hospital, we are a thriving practice with a strong focus on both small animal and exotic medicine. Our team sees a wide variety of cases, including reptiles, pocket pets, birds, and occasional wildlife cases, while maintaining a robust small animal client base. This role offers the opportunity to lead a supportive and collaborative team while continuing to grow professionally in a diverse clinical environment.

In alignment with AmeriVet’s vision for veterinary excellence, the Medical Director balances hands-on clinical practice with leadership responsibilities, spending the majority of their time providing direct patient care while guiding medical quality, mentorship, and professional development across the hospital. In close partnership with the Practice Manager, the MD provides medical oversight of hospital operations and care delivery to ensure consistently exceptional outcomes for patients, clients, and team members while supporting achievement of hospital performance goals.

Clinic Snapshot Practice Type: General Practice & Exotics Support Staff Ratio: 2:1 Case Mix: Wellness, surgery, dentistry, urgent care, and exotics Technology & Equipment: • Digital radiography

• In-house laboratory diagnostics

• Updated cloud-based practice information management system

Team Culture: Collaborative, inclusive, supportive, and growth-focused.

Supervisory Responsibilities The Medical Director supervises Associate Veterinarians and Partner Doctors within the practice.

Responsibilities & Objectives Set, model, and uphold medical quality standards for the practice, exemplifying excellence and delivering high-quality care in accordance with industry standards, AmeriVet guidelines, and state practice acts. Foster and sustain a positive, collaborative hospital culture where: • Patient care and safety always come first.

• Team members are empowered to share ideas, solve problems, and contribute to hospital success.

• The team works together to achieve hospital goals while delivering exceptional client and patient experiences.

Coach, mentor, and manage veterinarians, ensuring they: • Maintain clinical proficiency in medical and surgical care.

• Demonstrate excellent client communication and education.

• Complete thorough, timely, and accurate medical records.

• Ensure appropriate and compliant charging for services and products.

• Lead by example in supporting a positive hospital culture.

• Receive regular coaching, feedback, performance reviews, and accountability.

• Continuously improve medical quality, patient outcomes, and client trust through case review and clinical collaboration.

Evaluate, develop, and continuously improve clinical competency across the veterinary team, including doctors, relief veterinarians, technicians, and assistants through direct observation, coaching, case discussions, and medical record reviews. Organize and lead regular doctor meetings focused on medical standards, protocols, case reviews, and hospital priorities. Partner closely with the Practice Manager to: • Align on hospital initiatives, culture, people development, and operational priorities.

• Optimize scheduling and clinical workflows.

• Ensure team members work at the top of their training and licensure.

• Manage inventory and product utilization.

• Support coaching and development of hospital team members.

• Participate in hospital-wide meetings and strategic initiatives.

• Oversee the maintenance and proper utilization of hospital equipment.

Actively engage with the local community to strengthen the hospital’s presence and impact through outreach, client education, partnerships, and initiatives that improve access to veterinary care. Collaborate with the Talent Acquisition team to recruit, interview, and onboard high-quality veterinary talent. Serve as the Responsible Veterinarian, including oversight of: • Federal, state, and local registrations and permits.

• Controlled substance inventory and compliance.

• Radiation safety programs and compliance requirements.

Maintain an active clinical caseload, serving as a hands-on veterinarian for the majority of the workweek. Serve as an AmeriVet Ambassador by participating in leadership initiatives, meetings, and events that support organizational goals and values. Perform other duties as assigned in support of hospital and organizational success.

Skills Necessary for Success • Exceptional verbal, written, and interpersonal communication skills.

• Strong time management, prioritization, and delegation abilities.

• Sound clinical judgment and decision-making skills.

• Ability to serve as a visible leader and driver of medical quality and hospital performance.

• Commitment to professionalism, collaboration, and continuous improvement.

• Ability to inspire trust, engagement, and teamwork throughout the hospital.

What Makes Us Different • Medical autonomy with the support of strong medical systems and leadership.

• Leadership impact through mentorship, coaching, and hospital development.

• Diverse caseload that includes both small animal and exotic medicine.

• Skilled technicians, dedicated client service representatives, and strong operational support.

• A culture that prioritizes teamwork, growth, and exceptional patient care.

Qualifications, Education & Experience • Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree from an accredited

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