Manager, Clinical Operations

About this role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: R&D Operations

Job Sub Function: Clinical Trial Project Management

Job Category: People Leader

All Job Posting Locations: Raritan, New Jersey, United States of America, San Diego, California, United States of America, Spring House, Pennsylvania, United States of America

Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for Manager, Clinical Operations.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Manager Clinical Operations is accountable for the operational management and successful country execution of all phases of clinical trials within assigned therapeutic area(s) or specific role(s), including resource allocation, adherence to timelines and budget, compliance with relevant Standard Operating Procedures (SOPs), policies, Health Care Compliance (HCC) and local regulatory requirements. The Manager Clinical Operations supports Country Head in shaping and managing local organizational structure to ensure its optimal efficiency and demonstrates effective issue management.

This individual is responsible for line management of Local Trial Managers (LTM), Site Managers (SM), Clinical Trial Assistants (CTA) and/or other GCO staff, as required. Oversees staff performance, development, training, project assignments, workload distribution and supports issue resolution with direct reports. Ensures alignment of local goals with organizational objectives. Drives innovative solutions and process improvements for the assigned therapeutic area(s), country, and GCO/Global Development (GD) overall.

Principal Responsibilities: • Provide line management to direct reports including setting goals and objectives, performance evaluation and talent development.

• Evaluate and forecast resource needs for assigned portfolio and/or other specific area of responsibility, as required and agreed with local GCO management accordingly.

• Responsible for deployment of the One Delivery Model through collaboration and oversight of vendors.

• Accountable for the acquisition of new talents and development of human resources.

• Guide direct reports in issue resolution and communication with involved stakeholders.

• Lead organizational changes and effectively communicate on priority shifts as required.

• Review and approve expenses in compliance with the company policies.

• Demonstrate leadership behaviors in alignment with J&J Leadership Imperatives.

• Foster an environment that encourages sharing of ideas, information and best practices (internal and external to the organization).

• Provide coaching and mentorship as needed, including conduct of accompanied site visits as appropriate.

• Define, execute or support of long term strategy in alignment with GCO, GD and JJIM R&D strategies to position the local and global GCO organization for success.

• Oversight of execution and monitoring of clinical trials through all phases (from feasibility to close-out) and ensuring inspection-readiness within assigned therapeutic area(s) and/or other area of responsibility, as required.

• Accountable for ensuring relevant operational objectives are met in conformance to ICH-GCP, relevant SOPs and other procedural documents.

• Accountable for appropriate and timely issue escalation and reporting breach.

• Shape and maintain strong relationships within local GCO department and Local Operating Company (particularly with Medical Affairs) and other key internal and external stakeholders.

• Develop country capabilities for an effective study placement within assigned therapeutic area(s) and/or other area of responsibility, as required.

• Accountable for robust feasibility process and oversight of site selection to deliver on country commitments within assigned therapeutic area(s) and strategic goals.

• Review operational and quality metrics regularly and drive follow-up actions as appropriate.

• Drives innovative solutions and process improvements for the assigned therapeutic area(s), country, and GCO/GD overall. Foster a culture of continuous improvement and innovation within the local GCO team.

• Model Credo based culture within the local GCO team.

This is not an exhaustive, comprehensive listing of job functions. May perform other duties as assigned.

Principal Relationships • Primary Reporting Structure: Reports to Director Clinical Operations/Director Operations TA Head, Sr Manager Clinical Operations or County Head or equivalent

• Primary interfaces: LTMs, SMs, CTAs, Country Head, other Functional Managers (FM)/Clinical Research Managers (CRM), Program Delivery Leaders (PDL)/Trial Delivery Leaders (TDL), Strategic Account Leads (SAL) and supporting roles in the country.

• Other Internal Interfaces: R&

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