Logistics Loading Dock Coordinator

About this role

The Opportunity:

In this role, you will report to the Site Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Lexington, MA Shift: First Shift Hourly pay range : $26.00 - $28.00

Benefits: Health & Wellness • Comprehensive Medical, Dental, and Vision coverage

• Wellness programs

• Eligible for medical coverage starting Day 1

Time Off • Paid Time Off (PTO)

• Company-paid holidays

• Choice holidays

Financial Well-Being • Flexible Spending Account (FSA) and Health Savings Account (HSA)

• Commuter benefits

• 401(k) retirement plan

• Tuition assistance

• Employee Stock Purchase Plan discount

What we’re looking for 

Education: • Bachelor’s degree in a scientific discipline or equivalent combination of education and relevant experience preferred

Required Experience • Previous experience in sample logistics, laboratory operations, shipping and receiving, warehousing, or supply chain environments.

• Experience coordinating shipment activities and supporting logistics operations.

• Experience working within a loading dock or warehouse setting.

• Knowledge of domestic and international shipping processes and documentation.

• Experience operating forklifts and/or pallet jacks.

Preferred Experience • Hands-on experience handling regulated, hazardous, or Dangerous Goods materials.

• Experience working in GMP, GLP, GxP, pharmaceutical, biotechnology, laboratory, or other regulated environments.

• Familiarity with global shipping, import/export documentation, customs requirements, and compliance regulations.

• Experience supporting audits, inspections, CAPAs, or regulatory compliance programs.

• Experience in laboratory sample management or controlled material handling.

Technical Skills • Working knowledge of Dangerous Goods regulations, including: • IATA

• ADR

• IMDG

• Understanding of Known Consignor requirements.

• Knowledge of GMP, GLP, and GxP standards.

• Familiarity with warehouse, inventory, materials management, and distribution processes.

• Proficiency with Microsoft Office and logistics-related systems.

• Understanding of Lean Manufacturing or Six Sigma principles is a plus.

• Strong organizational, documentation, and problem-solving skills.

• Ability to prioritize multiple tasks in a fast-paced operational environment.

Physical Requirements • Ability to work in a shipping, warehouse, and loading dock environment.

• Ability to lift, move, and transport materials in accordance with safety guidelines.

• Ability to stand, walk, bend, and perform material handling activities for extended periods.

• Ability to safely operate forklifts, pallet jacks, and related equipment as required.

How you will thrive and create an impact  Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

Shipping & Regulatory Compliance • Prepare, package, and process domestic and international shipments in accordance with applicable regulations and customer requirements.

• Support Dangerous Goods classification activities utilizing Safety Data Sheets (SDS) and regulatory guidance.

• Generate, verify, and maintain shipping documentation, including:

• Commercial invoices

• Customs documentation

• Airway bills

• Shipping labels

• Export/import paperwork

• Coordinate shipment schedules with carriers, freight providers, and cross-functional teams.

• Ensure compliance with SOPs, safety standards, GMP/GLP requirements, and applicable transportation regulations.

• Support issue resolution, corrective actions, and continuous improvement initiatives.

Operational Coordination • Coordinate and prioritize daily shipment and loading dock workflows.

• Support frontline team members in shipment preparation, sample handling, and documentation activities.

• Provide first-level escalation support for operational issues and shipment delays.

• Monitor adherence to operational procedures, quality standards, and regulatory requirements.

• Assist with inventory, warehousing, and distribution activities as needed.

• Support audits, inspections, and compliance-related activities.

Loading Dock Operations • Perform shipping and receiving activities in a regulated loading dock environment.

• Safely operate material handling equipment, including forklifts and pallet jacks.

• Load, unload, inspect, and stage incoming and outgoing shipments.

• Maintain organized and compliant storage areas.

• Ensure proper documentation and traceability for all incoming and outgoing materials.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.   The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.   We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to sup

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