LN Venues, Special Events Sales Manager - Tabernacle

About this role

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit  www.livenationentertainment.com .

WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

WHAT THIS ROLE WILL DO I.    Financial Performance of Department(s) • Aggressively ensure that revenue is generated in accordance to individual sales quota established by DOS and track financials per market segment, per month and per quarter

• Assist DOS in creating annual sales plans for each market segment; Convention, Association, Incentive, Tour &Travel, Social, Local, Corporate; SMERF, DMC, etc.

II. Essential Duties • Meet and exceed individual sales goals

• Consistently fulfill sales call quotas and required tracking protocol

• Complete understanding of competitive set as well as key points to sell against such venues

• Handle initial phone call and electronic inquiries in a timely manner (within 24 hours)

• Develop a complete, comprehensive targeted list of companies/organizations within assigned categories

• Build, maintain and target client database (from internal and external sources): convention business, tour operators, meeting planners, party planners, corporate, social, concierges, non-profit, fundraisers, DMC’s, etc.

• Develop and maintain positive relationships with Convention & Visitors Bureau, professional organizations, local chambers of commerce, local hotels and vendors

• Help to ensure optimal perception of the venue within the community as well as within professional organizations

• Maintain Live Nation Standards for policies and procedures as outlined in the Code of Conduct and Employee Handbook

• With DOS, ensure and monitor that all required reports (SEO’s, monthly calendar, contacts made, forecasting, trackers, financial rectification, ROME flashes, initiatives, etc.) are fulfilled and distributed in a timely manner for proper planning

• Maintain accurate event financial records and adhere to required departmental and organizational processes/protocol

• Generation of proposals

• Generation of Special Events Orders

• Contract negotiations

• Generation of contracts

• Post-event correspondence

• Supply requisitions

• Client relations

• Maintain and communicate current event information on talent calendar

• Ensure accurate file maintenance (Caterease and Rome)

• Working knowledge and expertise in use of Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.

• Management of software programs affiliated with the department; Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.

• Understanding of all operational department responsibilities, capabilities and limitations, to smoothly ensure maximum guest satisfaction, event execution and operational communication

• Ensure staffing levels are fulfilled by the Logistics Manager

III.       Sales • Solicit new and existing clients to meet / exceed budgetary sales expectations

• Create internal/external promotional programs and track results

• Fulfill expectations outlined within the strategic monthly sales plan, monthly initiatives, SMART plan, annual goals, competitive analysis and other reports requested / required

• Develop sales strategy for defined market segments, industries & conventions

• Build and maintain client database(s) in Caterease & Exact Target

• Actively solicit business through local civic and business organizations (Convention Bureau, Chamber of Commerce, MPI, HSMAI, ISES, PCMA etc.)

• Assist in development of sales collateral material

• Assist in updating of venue sales website, on-line venue listings and assigned social media applications

• Attends tradeshows, networking events, sales blitzes and other off-site sales efforts at the direction of the Director of Sales

• Geographically determine and participate in marketing the venue to trade shows, both locally and nationally at the Director of Sales direction

WHAT THIS PERSON WILL BRING Minimum Requirements: • Responsible Alcohol Awareness Training Certification or Equivalent

• Working knowledge of local and regional markets, special event operations, computers (Windows environment, spreadsheet, databases, word processing) and guest relations

• Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette

• Skilled in interpersonal communications, organizational concepts and financial knowledge

• Ability to delegate, follow up, relate to staff and guests / clients in a positive effective manner

• High school diploma required

• Three to five years sales experience in the hospitality industry; experience in catering sales/social/wedding markets highly preferred

• Tolerance of all cultures, music and art forms

Preferred: • Bachelor’s Degree

• Local market experience and relationships

Our Benefits: • Competitive compensation and bonus plans

• Professional career development

• Additional benefits

Physical Work Demands: • Ability to work in a very fast paced environment with considerable noise and interruptions.  Must be able to change activity frequently

• Physical activities include walking, talking, seeing, hearing

Similar jobs

• LN Venues, Director of Premium Sales and Service — Live Nation Entertainment · Bend, OR
• LN Venues, Premium Sales and Service Coordinator — Live Nation Entertainment · Houston, TX
• LN Venues, Box Office Manager - Everwise Amphitheater — Live Nation Entertainment · Noblesville, IN
• LN Venues, General Manager - Old National Centre — Live Nation Entertainment · Indianapolis, IN
• LN Venues, Director of Foundation Room Sales - HOB Dallas — Live Nation Entertainment · Dallas, TX
• LN Venues, Director of Premium Sales & Services Regional Business Development - Washington D.C. — Live Nation Entertainment · Washington, DC
• LN Venues, Premium Sales and Service Coordinator - Toyota Music Factory — Live Nation Entertainment · Irving, TX
• Account Executive, Venue — Theknotworldwide · Remote