Legal Pricing Solutions Lead

About this role

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Job Category Global Affairs Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Opportunity As the Legal Pricing Solutions Lead on the Legal & Corporate Affairs Innovation & Operations team, you will serve as a trusted advisor that partners with stakeholders to improve outside counsel pricing outcomes and value delivery. You will lead pricing strategy development, matter budgeting, and negotiations with external law firms, while scaling capabilities through technology and AI-enabled tools. This role provides the opportunity to drive adoption of modern pricing, scoping, and matter analytics practices—supporting informed decision-making across new and active matters.

What You'll Actually Be Doing • Advise senior legal leaders and business stakeholders by translating financial and matter performance insights into clear, executive-ready recommendations

• Partner with senior lawyers and key stakeholders to develop pricing strategies, matter budgets, and appropriate fee arrangements (AFAs) across portfolios

• Lead negotiations with external law firms to align commercial terms, staffing expectations, and value outcomes

• Evaluate the impact of AI on pricing, profitability, staffing, and service delivery to inform forward-looking value frameworks

• Drive adoption of AI-enabled pricing tools to enhance forecasting accuracy, staffing models, and value measurement

• Collaborate on cross-functional AI and legal transformation initiatives spanning Legal, Finance, Legal Technology and Procurement.

• Develop and deliver training and change management to strengthen capabilities in pricing, scoping, budgeting, and matter analysis

• Monitor legal market pricing trends and emerging best practices to continuously improve pricing strategy and governance

• Influence senior leadership strategic priorities by aligning business goals, spend impact and measurable outcomes

• Manage multiple concurrent  work streams with disciplined execution, clear prioritization, and strong stakeholder communication

You're Our Person If... • 8+ years of experience  within a law firm, corporation, or professional services environment

• Proven experience supporting partners, senior lawyers, and/or executive business leaders in a large organization

• Demonstrated ability to influence and engage executive stakeholders, build credibility, drive alignment, and deliver with authority

• Exceptional written and verbal communication skills, including the ability to present complex analyses in a clear, compelling, executive-ready manner

• Strong analytical and commercial judgment applied to matter budgeting, pricing strategy, and fee arrangement development

• Demonstrated ability to lead through ambiguity and complexity, set direction independently, and deliver outcomes in fast-evolving environments

• Strong program and stakeholder management skills, with the ability to prioritize competing firm wide initiatives across multiple work streams

• Familiarity with legal pricing, legal matter management systems, and legal AI technologies

• High proficiency in financial presentations, including executive-level storytelling and data visualization

Even Better If... • Experience in a Fortune 500 company or an AmLaw 100 firm.

• Experience developing and/or implementing pricing strategy frameworks or tools across business units

• Experience leading or supporting client-facing pricing discussions, negotiations, and/or RFP responses

• Experience driving adoption of new tools and processes through training, change management, and stakeholder enablement

• Experience partnering closely with  cross functional teams on matter analytics, workflow improvements, or AI enablement initiatives

• Experience building value frameworks that connect pricing decisions to outcomes (forecast accuracy, staffing efficiency, profitability, or service delivery improvements)

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path t

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