Key Account Manager

About this role

Job Title: Key Account Manager Company: UIL Location: Orange, CT Work type: Office

The salary range for this position is dependent upon experience and location, ranging from $116,640 - $145,800.

What We Offer: • Competitive benefits and growth opportunities

• Generous performance‑based bonuses

• 12% 401(k) match

• Comprehensive health, dental, and vision insurance

• Tuition reimbursement

• Professional development and clear career‑advancement pathways

For more information, please visit: Benefits - Avangrid

Job Summary • Responsible for managing a portfolio of largest and/or most politically sensitive commercial, industrial and municipal customers. • Influences and advises key customers on natural gas and electrical related issues including, but not limited to: account management, collections, products and services, and large project management. • Promotes sales of natural gas and electricity, and responsible for the promotion of company programs and projects and managing trade allies and nonresidential customers. • Provides technical support and data analysis, interpret load information data and policy interpretation. • Continuous learner which results in ability to promote new emerging energy technologies such as Batteries and Micro-grids. • Functions as team lead for various customer and internal projects and initiatives. • Leads negotiations with customers on a variety of tariff, rate and service issues. Leads contracts from initial to executed state. • Supports company emergency restoration efforts in lead roles. • Insures company and customer compliance from a policy, safety and regulatory standpoint. • Frequent interaction with internal and external Senior Leadership

Job Summary • Responsible for managing a portfolio of largest and/or most politically sensitive commercial, industrial and municipal customers. • Influences and advises key customers on natural gas and electrical related issues including, but not limited to: account management, collections, products and services, and large project management. • Promotes sales of natural gas and electricity, and responsible for the promotion of company programs and projects and managing trade allies and nonresidential customers. • Provides technical support and data analysis, interpret load information data and policy interpretation. • Continuous learner which results in ability to promote new emerging energy technologies such as Batteries and Micro-grids. • Functions as team lead for various customer and internal projects and initiatives. • Leads negotiations with customers on a variety of tariff, rate and service issues. Leads contracts from initial to executed state. • Supports company emergency restoration efforts in lead roles. • Insures company and customer compliance from a policy, safety and regulatory standpoint. • Frequent interaction with internal and external Senior Leadership

Required Qualifications • Education & Experience Required: • Masters in Business Administration is a plus, or minimum 10 + years directly related technical utility experience requiring business customer interaction.

• Skills/Abilities: • Skilled communicator with effective influencing skills • Ability to work to targets and tight deadlines • Confident decision maker • Strong customer service skills • Contract negotiation skills • Working knowledge of company tariffs • Accomplished in public speaking • Professional executive level account/portfolio management skills • Strong technical aptitude • Fluent in company computer applications-SAP/Microsoft Office Suite

• Abilities: • Able to work independently and in a team environment • Experience managing challenging customer situations • Independentally solve complex problems applying math and technical knowledge • Able to lead and guide complicated projects (project management)

Preferred Qualifications • Preferred B.S. degree in Engineering, Marketing, Math or equivalent.

• Delivering for the Business: • Global view of the Business - ADVANCED • Achieving Results and Continuous Improvements - ADVANCED • Initiative - ADVANCED • Innovation & Creativity - ADVANCED

• Global Relationships: • Flexibility & Globalization - ADVANCED • Customer Focus - EXPERT • Communicating & Influencing - ADVANCED • Team Work - ADVANCED

• Managing People: • Team Management - COMPETENT • Developing Others - COMPETENT

• Iberdrola IUSA Competency Model • Delivering for the Business: • Global view of the Business • Initial – Knows and understands own area of responsibility. • Competent – Identifies and understands the relationships and links with other areas across the organization. • Advanced – Can identify how his/her own business area contributes to the Iberdrola Group. • Expert – Has a view of the organizational environment and the external market.

• Achieving Results and Continuous Improvements • Initial – Performs work adequately, striving for effectiveness. Achieves agreed goals. • Competent – Creates own working standards, places high demands on him/herself and the results achieved. • Advanced – Makes changes in order to improve performance or results. • Expert – Assumes new challenges, taking calculated risks.

• Initiative • Initial – Solves problems in day-to-day role. • Competent – Acts quickly and decisively in uncertain situations. • Advanced – Anticipates problems and opportunities and acts accordingly. • Expert – Creates opportunities and acts with future vision.

• Innovation & Creativity • Initial – Willingly accepts innovative approaches. • Competent – Has innovative ideas by applying experiences and knowledge already learned. • Advanced – Fosters creative, innovative atmosphere in his/her working environment. • Expert – Innovates & creates new concepts (Products, services, processes etc).

• Global Relationships: • Flexibility & Globalization • Initial – Accepts the need to be flexible, reacts with a positive attitude to changes. • Competent – Adapts his/her way of working to new requirements. • A

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