IP Docketing & Data Manager

About this role

IP Docketing & Data Manager Cooley is seeking an IP Docketing & Data Manager to join Cooley's IP team.

About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners worldwide. We value and celebrate diverse perspectives and strive to create a workplace where every individual can thrive. At the core of Cooley’s success is the exceptional talent and unwavering spirit of our people. We embrace individuality while fostering a ‘one-firm’ culture where collaboration and creativity thrive. Our people are the foundation of our success and the driving force behind everything we do.

*Hybrid Schedule Philosophy: As part of the Cooley culture, we recognize and appreciate the value of being together, in person, to build comradery with others in the office and to be a contributing member of the Cooley office. However, we also appreciate the benefits and flexibility that come from remote working. As such, the default assumption for employees and partners is a hybrid schedule: some in-office presence and some work from home days. Employees on a hybrid work schedule must work from their regular state of residence during hybrid remote days and are expected to be within a commutable distance of a Cooley office. (Department director or manager will provide direction on your schedule and any in-office expectations).

Position summary : The IP Docketing & Data Manager is responsible for managing the patent docketing function including monitoring compliance with established procedures and policies to ensure timely, efficient, and accurate completion of patent docketing. This role is also responsible for management of our IP Management System (IPMS) in general and ensuring the overall integrity of our IP data. Specific duties and responsibilities include, but are not limited to, the following:

Position responsibilities: 

Patent Docketing Management: • Confirm that all critical deadlines each day have been handled appropriately, following up as needed, and provide guidance to the docketing team for any unresolved deadlines • Ensure daily quality checks are in place to review critical docketing data and coordinate periodic data audits • Maintain regular communication with timekeepers and non-docketing business professionals to receive feedback, perceptions of docketing quality, and suggestions for improvement. Propose improvements to workflow and procedures affecting the docketing practice. Work in coordination with IP management team members to implement improvements • Regularly review team processes to identify new ways to increase both efficiency of the docketing process through improved workflows, automation or other technology and accuracy of data through data validation tools, second eye checks and periodic audits, setting a reasonable balance between these competing concerns • Ensure team members are developing the skills and knowledge to carry out their role effectively, identifying skill gaps and implement necessary training ensuring a consistent approach is maintained across the team • Stay abreast of law changes that will impact data or deadlines on the docket and work with the IP docketing and systems specialist(s), Information Technology, and/or Best Practices Committee where required to implement necessary changes • Document changes, train team members, and propose practice group-wide communications where required • Collaborate with Cooley IP Docketing colleagues outside of the US to ensure optimal cross-office workflows and that we have capabilities for cross-office coverage as needed • Engage and collaborate with senior members of the IP Docketing team to foster a positive dynamic where information, ideas, and resources are shared • Meet with all new hires to the practice group to provide an IP Docketing Overview and lead other training sessions as required or requested • Establish key metrics and reports to highlight team performance and practice group performance

IP Systems and Data Management: • Ensure the IPMS consistently and effectively operates firmwide, guide troubleshooting and vendor efforts towards issue resolution • Review, test, and document all patent workflow configurations to ensure they meet the needs of the practice group and work as intended, consulting with the Best Practices Committee(s) as required, collaboration with UK and TCA docketing teams for their specific configurations • Participate in testing when there are law changes or system upgrades, communicate findings or potential issues, and ensure proper resolution • Ensure proper data integrity of our IPMS and provide leadership for IP practice data integrity projects • Interface with IPMS vendor, as necessary; participate in user and technology conferences; develop resource network to determine software trends and opportunities for automation and technological augmentation • Identify and respond to training needs of new and existing practitioners and business professionals related to the IPMS  • Coordinate with IS and other departments on various projects relating to IPMS upgrades, system troubleshooting, creating project timelines and running various tests (searches, reporting, document generation, and case/event updates) • Schedule downtime to run law updates on production database • Monitor and resolve all support emails/requirements and address issues related to the IPMS

Local office IP support: • Serve as local office IP Services manager resource overseeing daily operations to ensure group-wide services are effective • Provide leadership to encourage business professional and timekeeper participation in local office events and culture • Proactively engage with practitioners and business professionals, developing working relationships to be an effective gateway to all services of the IP Services department • Communicate local issues to the appropriate member(s) of the IP management team to ensure consistent and effective team management • Assist with troubleshoo

Similar jobs

• Configuration/Data Manager IV (D&NS) — Voyagertechnologiesinc · Folsom, CA
• Network Delivery Program Manager — Waymo · Washington DC
• Configuration/Data Manager II (D&NS) — Voyagertechnologiesinc · Folsom, CA
• Data Program Manager — Odysseyml · Palo Alto
• Data Program Manager — Empower · Remote
• IPT Pursuits & Directories Manager — DLA Piper · New York, NY | Reston, VA | San Diego, CA
• Data Support Manager — Bank of America · Plano | Charlotte
• Procurement Programs & Systems Data Manager — Allegiantair · Las Vegas, NV