Inside Sales Representative

About this role

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.     With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.     Learn more about the company's Customized Polymer , Sustainable Fiber , Durable Metal , and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.    OUR VISION:  To Be the Advantage That Helps Our Customers Win.   OUR PURPOSE:  Creating packaging solutions for life’s essentials. 

Job Requisition #: 035230 Inside Sales Representative (Open)

Job Description: The Inside Sales Representative supports revenue growth through a hybrid role combining small & mid-sized customer management (70%) and business development / lead generation (30%). Owns the full sales cycle for assigned small and mid-sized accounts while also generating and qualifying new business opportunities. Operates as the primary point of contact for assigned accounts and executes multi-channel prospecting to drive new logo acquisition and pipeline growth. Inside Sales Representatives function as full-cycle sellers for smaller accounts, operating with similar expectations to Field Sales within defined deal size and account threshold and remote activities as Virtual meetings, calls, follow-up emails, etc.

Local Presence Matters Although this is a remote opportunity, candidates must reside in an Eastern Time Zone state to effectively manage customer relationships.

Key Responsibilities : Customer Management (Small & Mid-Sized Accounts) • Own and manage a portfolio of small and mid-sized accounts • Serve as primary point of contact for all commercial interactions • Manage the full sales cycle from qualification through close • Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end • Identify and execute cross-sell and upsell opportunities to expand share of wallet • Maintain regular customer contact cadence and proactively manage account health • Contribute to account planning and growth strategies • Ensure smooth transition to Customer Service for order execution and fulfillment

Business Development & Lead Generation • Generate and qualify new logo opportunities aligned to defined target profiles • Execute outreach through Marketing Qualified Leads (MQLs), Inbound leads (web, trade shows, campaigns), Outbound prospecting (cold outreach, call blocks, email sequences), and Reactivation of dormant accounts • Research prospects, build target account lists, and execute multi-step prospecting cadences • Qualify leads based on fit, need, and revenue potential • Enter and manage opportunities in CRM and advance through early sales stages • Escalate high-value or complex opportunities to Field Sales (ASMs) where appropriate

Pipeline & Execution Discipline • Maintain accurate, up-to-date pipeline in CRM • Manage a balanced pipeline across existing account expansion and new logo opportunities • Execute structured activity cadence (calls, emails, meetings) to drive pipeline progression • Adhere to pricing, compliance, and governance standards

Cross-Functional Collaboration • Partner with Field Sales, Customer Service, Pricing, and Operations to deliver seamless customer experience • Share customer insights with Marketing and Product teams to inform campaigns and offerings • Escalate service or quality issues and ensure resolution • Performs other duties as assigned.

Education & Experience • Typically possesses a Bachelor's degree (or equivalent) • Typically requires 4-8 years of experience.

Knowledge & Skills • Proficiency with CRM for pipeline, forecasting, and account management. • Strong commercial acumen with demonstrated pricing and negotiation capability. • Clear, concise communication (written and verbal) with executive presence. • Ability to analyze data to generate insights and action plans. • Collaborative working style with cross-functional teams (Operations, Supply Chain, Finance, Quality). • Organized, disciplined operating cadence; able to manage multiple priorities. • Prospecting and lead qualification skills with consistent follow-through. • Value-based selling and objection handling.

Total Target Compensation Range: ​The total target compensation range for this position, including sales incentives, is $71,300 – $114,100. Typically, a competitive range for new hires will fall between $72,800 – $83,200. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position is eligible for participation in the company’s sales compensation plan

At Greif , we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential. 

Benefits Statement:

Greif offers a comprehensive benefits package, including competitive core benefits, paid time off, and a range of local benefits for eligible colleagues.

Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com . All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif .

EEO Statement: https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pd

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