Human Resources Generalist - Live Nation/Crossroads Music Venues

About this role

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work  organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB We are seeking an HR Generalist who will be responsible for the day to day human resource functions and duties for Crossroads Presents, a Joint Venture with Live Nation Entertainment, located in Boston, MA.Venues include Citizens House of Blues, MGM Music Hall Fenway, Paradise Rock Club, Brighton Music Hall and Orpheum Theater. Reporting to Head of HR, the selected candidate will proactively partner with venue General Managers as well as the department managers to create the desired workplace culture and an engaged and productive workforce.

WHAT THIS ROLE WILL DO Maintain HR Procedures and Practices • Provides advice and counsel to managers and supervisors regarding personnel practices, policy, and employment laws. • Evaluates reports, decisions, and results of department in relation to established goals. • Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed and develops department goals, objectives, and systems. • Maintains Human Resource Information System records and compiles reports from database. • Maintains compliance with federal and state regulations concerning employment. • Assists Management with employee performance appraisals, including monthly notification to Management regarding employee performance appraisals. • Monitors career pathing, employee relations and counseling and provides an inside perspective to the Head of HR. • Assists in development of people-management skills and provides objective perspective on employee issues. • Conducts new-hire orientation, and other company sponsored training programs as monthly. • Ensures venue is in compliance with all current Live Nation policies and procedures as outlined in employee handbook. • Maintains open-door communication policy to staff concerns and issues, • Maintains communication and relations with Head of  Human Resources. • Investigates and remedies harassment, abuse, or mistreatment of team-members and partners with the Head of HR to complete investigation. • Helps the Company maintain its commitment to diversity. • Assist Head of HR on the planning and exection of summer internship program. • Participates in executive committee meetings/manager meetings, and plans/facilitates manager/all-staff meetings and programs. • Maintains a tracking system for all State or County Licensee or Certification requirements. Make recommendations on recertification and training. Makes recommendation on training for recertification. Maintains a tracking system to ensure venues are adhering to the Alcohol Beverage Commission guidelines. Makes recommendation on training for recertification. • Performs other related duties as required and assigned. • Directs the development of staffing strategies; develops and builds hiring processes for a variety of levels for non exempt staffing. • Ensures compliance with all state and federal discrimination and employment regulations. • Understand the Tip Compliance policies and procedures.

Safety/Health and Risk Management • Reviews Workers’ Compensation reports and handling of claims. • Develops and maintain OSHA Workplace and Safety programs. • Creates and co-chair quarterly safety committee. • Maintains staff injury/incident reports. • Maintains guest injury/incident reports and handle any related issues in conjunction with Vice President of Risk Management. • Conducts quarterly safety walk through and make recommendations as needed to GM for improvements.

Legal Compliance • Ensure all venues follows labor and employment law guidelines set forth by state and federal government.

WHAT THIS PERSON WILL BRING Required: • Bachelors Degree in Human Resources, legal studies, or related discipline. • 3-5 Years of progressive HR experience. • 2 years in Human Resources Generalist  with heavy emphasis on employee relations. • Must have knowledge of State Employment Laws and Statutes. • Proficiency in both English and Spanish is a must. • This position requires strong communication skills with a superviso

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