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Food Service Worker (Full-time, 2nd shift)

Mary Free Bed Rehabilitation Hospital

Grand Rapids, MI, USonsite

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About this role

Evening Shift (United States of America) Hours: Part-Time, 24 hours per week Monday-Friday, every other weekend & rotating holidays, 11:00am - 7:30pm

Mary Free Bed Summary     

We have the great privilege of helping patients and families re-build their lives.   It’s   extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and   innovatively serve them . This is true of every employee,   from support staff and leadership,   to clinicians and care providers.    

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the s ystem   with access to our unique standard of care .  

Mission Statement  

Restoring hope and freedom through rehabilitation.  

Employment Value Proposition  

At Mary Free Bed, we take pride in our values-based culture:  

• Focus on Patient Care .     A selfless drive to serve and heal connects all MFB employees.  

• Clinical Variety and Challenge.   An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.  

• Family Culture .     We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.  

• Trust in Each Other .     Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.  

• A Proud Tradition . Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride .    

Summary  

The Food Service Worker   is responsible for   the preparation of food,   presenting   and serving food to customers.   The Food Service Worker is also responsible for   preparation   of food,   properly storing   food in designated areas   in accordance with   applicable federal, state, and local standards,   guidelines   and regulations .   The focus of the Food Service Worker   includes general food service work,   maintaining   sanitation standards in the preparation, service, and dining room facilities .    

Essential Job Responsibilities  

• ​ ​ Prep work   including,   washing, peeling, cutting, and seeding vegetables and fruits along with weighing and measuring designated ingredients.  

• ​ Carries pans, kettles, and trays of food to and from   workstations ,   stove , and   refrigerator   while   maintaining   all safety standards.    

• ​ Properly stores foods in designated areas following wrapping, dating, and food safety and rotation procedures .     

• ​ Cleans work areas,   equipment   and utensils.  

• ​ Distributes supplies, utensils, and portable equipment.  

• ​ Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard   portion   control.    

• ​ Serves customers in an efficient and friendly manner following outlined steps of service .        

• ​ Resolves customer concerns and relays relevant information to   supervisor .     

• ​ Interacts   with co-workers to ensure compliance with company service   standards, and   inventory and cash control procedures .     

• ​ Assures compliance with all sanitation and safety requirements.  

• ​ Other   duties   that may be   assigned.    

Customer Service Responsibilities  

Demonstrate excellent customer service and standards of   behaviors   as well as encourages, coaches, and   monitors   the same   in   team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information .     

Responsibilities in Quality Improvement  

Contribute by   identifying   problems and seeking solutions. Promote patient/family satisfaction where possible;   participates   in departmental efforts to   monitor   and report customer service.  

Essential Job Qualifications  

• ​ ​ Communication and customer service skills, good hand-eye coordination  

• ​ Ability to follow written and oral directions  

• ​ Ability to use standard measures   required ​  

Preferred Job Qualifications  

• High school diploma or GED equivalent   is preferred.    

• ​ ​ 1 - 6 months related experience and/or training; or equivalent combination of education and experience.  

• ​ Food Handler’s Permit by applicable state and county.    

• ​ ServSafe   training and certificate as required by applicable state and county .    ​  

Physical Requirements for Essential Job Qualification  

Levels :  

• None (No specific requirements)  

• Occasionally (Less than 1/3)  

• Frequently (1/3 to 2/3)  

• Majority (More than 2/3)  

Remain in a stationary position:   ​ Frequently ​  

Traverse or move around work location:   ​ Frequently ​  

Use keyboard:     ​ Occasionally ​  

Operate or use department specific equipment:    ​ None ​  

Ascend/Descend equipment or ladder :   ​ None ​  

Position self to   accomplish   the Essential Functions of the role :   ​ None ​  

Receive and communicate information and ideas for understanding:   ​ Frequently ​  

Transport, position, and/or exert force:    

Up to 10 pounds:       ​ Frequently ​  

Up to 25 pounds:   ​ Frequently ​  

Up to 50 pounds:   ​ Occasionally ​  

Up to 75 pounds:     ​   _____ ​  

More than 100 pounds :   ​   _____ ​  

  Other weight: Up to___   pounds   ​   _ ____ ​  

         Other:   ​   _____ ​  

Consistent

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