Food Service Worker

About this role

Job Posting Title: Food Service Worker ---- Hiring Department: University Housing and Dining ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: To Be Determined at Offer ---- Earliest Start Date: Ongoing ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes SHIFT DIFFERENTIAL: This position is eligible for $2.00 per hour shift differential pay for hours worked during designated evening and weekend shifts in accordance with university guidelines.

BENEFITS: UT Austin offers a competitive benefits package that includes:   • 100% employer-paid basic medical coverage at hire

• Free Capital Metro bus rides

• Retirement contributions  

• Uniform provided

• Longevity pay

• Paid vacation, sick time, and holidays

• Career growth & professional development

Please visit our Human Resources (HR) website at https://hr.utexas.edu/   to learn more about the total benefits offered when you join our team!

Purpose The Food Service Worker is responsible for providing comprehensive support in customer service and food preparation in varying types of food service operations. This role ensures high standards of sanitation, safety, and customer satisfaction while adhering to University Housing and Dining (UHD) policies and procedures.

Responsibilities • Serve high-quality food products which may include performing short-order, made-to-order cooking, and customized drinks using commercial production and kitchen equipment. Read, follow, and execute recipes based on culinary standards. Set up, stock, clean, and replenish the serving area before/during service. Maintain concise menu and product knowledge and ensure customer satisfaction with drink/food quality. Break down and clean all serving areas, workstations, and equipment after service. Restock shelves, beverage stations, and convenience store merchandise as needed. Ensure detailed cleaning tasks are completed throughout the shift.

• Provide excellent customer service to external and internal customers by greeting and assisting customers, ensuring a professional and enthusiastic demeanor. Operate the point-of-sale (POS) system, process meal plan, cash, credit card, and transactions accurately.

• Maintain and replenish service supplies, including condiments and napkins. Assist in maintaining cleanliness and sanitation in all areas, including dining rooms, kitchens, dish areas, and bathrooms. Tasks include but not limited to sweeping, mopping, cleaning surfaces, walls, and windows. Report emergencies and equipment issues.

• Ensure compliance with food safety and sanitation guidelines. Store food in designated areas following wrapping, dating, and rotation procedures.  Maintain temperature logs throughout shift and ensures food is cooked and maintains appropriate temperature throughout service. Avoid cross-contamination and actively monitor food levels and quality. Follow work safety guidelines and utilize proper PPE as needed.

• Seek direction at the beginning of the shift and communicate professionally/effectively with team members and supervisors throughout shift. Maintain current knowledge of all areas of responsibility. Provide support throughout the dining units as needed. Assist with training and guidance for new and existing staff including student staff.

• Adhere to University policies regarding time and attendance, training, and compliance. Complete and maintain required food safety training, including Texas Food Handler Safety. Adhere to UHD cash handling guidelines. Complete paperwork related to cashier operation, including transfer of funds reports, closing reports, cash reconciliation sheets, and deposit envelopes. Other duties as assigned. 

Required Qualifications • Experience working and preparing food in a restaurant, commercial, or institutional facility.

• Experience with operating standard kitchen equipment.

• Ability to complete and maintain Food Safety Training required by University Housing and Dining.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications • One year or more of experience working and preparing food in a restaurant, commercial, or institutional facility using commercial kitchen equipment.

• One year or more of experience as a cashier in a food service operation utilizing point-of-sale (POS) systems.

• Customer service experience in a high-volume food service operation.

• Ability to multi-task and work with little supervision.

Salary Range $ 37,440 + depending on qualifications See general notes section for shift differential information

Working Conditions • Uniforms and/or personal protection equipment (furnished).

• May work in extreme temperatures.

• May work around biohazards.

• May work around chemicals.

• Use of manual dexterity.

• Climbing of stairs.

• Climbing of ladders.

• Pushing, pulling, and moving up to 50 pounds.

• Lifting and moving up to 62 pounds.

• The successful candidate will be required to successfully complete testing for strength and agility prior to employment.

Work Shift • Workdays, area, and work hours may vary based on the needs of the unit and University Housing and Dining (UHD).

Required Materials • Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important   for applicants who are NOT current university employees or contingent workers:  You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important

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